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Unfortunately, while all the online places area great sources of information, you are much less likely to take action, or find someone to shadow, when online in a forum. 

Is this just them telling you what they did before or are they actually going to give folks actionable and legitimate advice?

They were a law firm who hunts class action suits to go against companies. 

If you are consistent with these action items you will avoid most claims, your business will be more profitable,  operate more efficiently and if a claim were to arise you will have all your ducks in a row. 

Next step is typically to file the action at the courthouse, like you said. 

Uptick in action in the secondary mortgage markets I suppose?   

Let’s make 2025 a year of action and success!

There’s normally action items that can be implemented into your management process that are more effective. 

Now this is with an uncontested legal action..