This will give you a clearer picture of their track record.Maintenance and Vendor Network:A solid property manager will have a trusted network of vendors for maintenance and repairs.

If that lender wasn’t able to provide you with the necessary funds and isn’t willing to add in a gap to the gap I just picture disaster. 

As that will at least help folks that you reach out to know that you are a real person, with a picture and professional bio.

The most important thing to keep in mind is that fast, quality maintenance and good communication are by far the best forms of customer service a property manager can provide.

Listing, optimizing, customer relations, cleaning and a whole lot of other stuff are involved. i would like to connect with you to see how I can be of assistance to you.

Even if he won't sign a new lease, I would simply post this on his door advising him of the new rental rate, take a picture of it, and save it for possible future need if you have to file for eviction. 

Customer service is super easy to get in contact with.

As the parents age, we'll probably move to Des Moines or Cincy, so I'm thinking of the bigger picture. 

The pictures & videos I have seen are so devastating.

They work for the builder, that is there client, you are NOT there client, you are there customer, and as there customer you get the MINIMUM as is required by law, the absolute minimum.