Typically, getting into the 5-unit range can get overwhelming for people and take up too much of their time.A good real estate focused bookkeeper will save you a lot of time and headaches... especially during tax prep. 

Bad communication, clueless office staff.   

There was an overwhelming odor of cats.

Honestly, I'm feeling a bit overwhelmed.

Welcome to BiggerPockets :)I'm sure all of this is overwhelming a little too.

@Dennis Rodriguez and @John Truong - Thank you both for providing input.After the initial overwhelming response to my post (bad joke), my colleague referred me to www.thumbtack.com that facilitates meetings between investors/homeowners and service providers of all types.I will definitely get a few referrals from the local REIA, as well.Wish me luck!

It seems a bit overwhelming, but if you piece it bit by bit - should  make sense. does anyone have a calculator they would be willing to share? 

@Philip Choi any real estate agent can find you a tenant, but most do not manage rentals PROFESSIONALLY.Many agents do TRY to manage rentals to make a few extra bucks, but they often don't tell their real estate broker and they rarely have software and other necessities to manage well.There are some real estate brokers that also manage properties, but if they don't have staff 100% dedicated to management, it's often a disaster.Check out NARPM.com for property management companies that are dedicated to property owners.

I was feeling a bit overwhelmed just reading some of the things you have going.

.)- CRM for your sellers, buyers, properties, team members (agents, lawyers, title, etc)- lead fallow up system with access to call recordings, email and/or sms, tracking number of touches- ability to track KPIs (key performance indicators) of a given campaign (cost/benefit analysis)- delivery system for campaigns (direct mail, ringless vmail, sms, email, cold calling)- ability to add, manage and assign staff to tasks and projects- add tasks to calendar for assigned staffasking for a friend  :^)