While it can be difficult to confront them about existing damage at that time, and they may become defensive and even argumentative - those same people are likely to have a much more troubling reaction to receiving a reduced refund with an itemized list of deductions.

However, they know one of my neighbors is feeding me this intel and confronted them about it.

If i see any issues I confront them on the spot. 

You won’t confront her and she’s walking all over you even though you’re the landlord. 

sure. but that is not what she is confronting and it does no good to unnecessarily scare her. 

When confronted (ie listing expired then asked next agent or owner why they didnt counter my cash offer, only to be told they werent even shown it), i'm told that 70%  cash offers are 'significantly below asking' AND often also that the 70% would be reduced by repairs -- which doesn't make sense since my offers are always as-in condition no contigencies!

If you aren't sure, aren't happy, or aren't willing to confront them, just tag me or another moderator and we'll take a look.I understand you don't want to "attack" someone, particularly when it may be an innocent mistake.

My current pm after I fired them when i confronted Aaron basically said the properties were "turds".

Neighbour decides not to clean up after his dog, you have the option of talking with your neighbor about resolving the matter, you could set up a camera or 2 to monitor who isn't cleaning up after their dog, and confront him/her or even go to the bylaw enforcement officer or police if you like or you could just humbly clean it up & say "Oh well.

You need to know how to study the market, advertise your rentals, screen applications, avoid scammers, collect late or unpaid rent, deal with unapproved roommates or animals, handle lease breaks, confront tenants about lease violations, and a hundred other problems that can pop up.