Avoid the cash offer stuff, and saying quick closing in letters, use emotion, people really do respond well to it.

Is this an emotional and preference thing or a true need?

The company seems relatively new, maybe a year old from what I can tell without really looking deeper, but I'm hoping that someone here knows whether or not they are good for doing business with.

We have simple form letter that says "the information you provided does not meet the requirements for an Emotional Support Animal".FWIW, you could also change your no-pet policy.  

We keep it professional and try not to get emotional about it.

Feel free to schedule a chat with me through my calendar if you'd like to dive deeper into this topic.

Also this emotional pressure is really common with high pressure sales environments, which is often the case with large wholesaling organizations. 

If you can go deeper than 7 feet then by all means go for it, but if you can only dig it out to the legal 7 foot ceilings then it's still worth it since like you said in your location someone will rent it for $1300.

+95% of agents only have experience dealing with owner-occupied transactions - which are mostly EMOTIONAL decision based.You can ID these types of agents easily by asking them:1) If they are RE investors themselves.

This is the best way to eliminate gut or emotional decision making.