I've seen a few different services like it. 

Owners mistakenly ASSUME all PMCs offer the exact SAME SERVICES and PERFORM those services EXACTLY THE SAME WAY, so price is the only differentiator – so, they often select the first PMC they call or that calls them back!

There are two different servicers involved. 

I’m obviously getting hosed paying 8% of $3,000 / mo for the same service the land lord paying 8% of $500/mo is getting.

Homeowner should have an adequate policy and you can use additional damage protection from services like Safely and Waivo.Yes, security deposits are normal for MTRs and highly recommended. 

You might consider: Consulting a Real Estate Attorney – Your emails may possibly prove misrepresentation.Requesting Public Records – A FOIA request might reveal why the city denied you but later approved the duplex.Escalating to City Officials – Bringing this to local officials could expose inconsistencies.Exploring Tax Write-Offs – A CPA might help offset your financial loss, if it is possible.I’d definitely seek legal advice.

Wifi runs me about $100 a month (I'm sure you can get cheaper service) but generally, don't step over dollars to save pennys.

We had to read some IRS publications when we were uncertain about a few things.

This was my second foray into real estate investing, the previous one being through a “full service” turnkey provider.

On public websites, I see some options to acquire a duplex in central Los Angeles under $550K which would require at least another $50K of work if I do not outsource most of the labor.