You want a platform that has built in TCPA protections as well as a multiple communication channels besides voice such as SMS and email.

Send a notice: The landlord can post a notice in a visible place and send a notice by mail to the tenant's last known addressRemove belongings: The landlord can remove the tenant's belongings and store themRecover costs: The landlord can recover the costs of moving and storage from the tenantSell belongings: If the tenant doesn't claim their belongings, the landlord can sell them at a public sale(End)Please only communicate with the tenants - all of them - in written form only so it can be used in any collection/court engagement. 

However generally from working with 2-3 other PMs in the west coast, I am 100% fine paying more of a premium each month for a PM that is transparent and is able to give more time to communication.

We have our own design team, contractors, and real estate agency under one roof, which saves time, cuts costs, and improves communication across projects.

Here's an old article I posted a few years back - Key is good communication. 

We have one as a rental and have long term tenants there who are great and we have good communication in both directions.

I have been kicked out of every form of communication relating to this deal.

I'm sure they're legitimate company, but investors should just watch their 6 and make sure the process follows this order:- Docusign (fully executed)- Wire Money- Follow Up consistentlyIn my situation, the company failed to send a Docusign while also setting a deadline for signing was communicated. 

Can you imagine actually communicating with your borrower?

STRs also avoid automatic classification as passive if rented for seven days or fewer per tenant.To maximize tax benefits, maintain detailed logs of all hours worked on activities like tenant communication, cleaning, maintenance, and marketing.