A lot of the basis of my position on this can be described as “gut feel”.  

@Robert Spiegel Great question, and it’s always a balancing act when dealing with long-term tenants who’ve been fantastic overall.Based on my experience managing over 1,200 rental homes in North Texas, including areas like Dallas, Fort Worth, Plano, and Frisco, here’s how I would approach this:Cleaning Charge: While $540 may feel steep, it can vary depending on the size of the property and local market rates.

Obviously if I intend to have a top performing STR in this market, my buy box will allow for a much higher max purchase price, but I wouldn't feel comfortable with shooting for the max if there aren't clear ways to beat these competing properties.

Feel free to message me if you want to chat about it

I let them know what I can make happen so they have a better time.That way you get a feel for how the service animal will affect your place without being offensive.

Feel free to direct message me with more details so I can better assist you.

I do have a silent investor, but when it comes to securing funding, it often feels like I’m navigating it alone.

They paid their portion of the rent.I have found a lot of investors bring their personal or political feelings into the investing conversation. 

Please feel free to DM me anytime. 

Given their track record, I’ve been lenient because I feel for them and understand how hard it must be for their family (I also have their $1,900 deposit).