I personally tell all my police officers friends to do this because it is an extra way to make money without doing all the work, just need to send the name, phone number, email address and if possible mailing address.

2. if police are called, would that fall back on the landlord or the tenants?

They call the police if an alarm goes off. 

But I like the idea of interviewing your PM to try to get an idea of how they operate and what their philosophies are.My best friend is a retired police officer who started his own property management company.

@Cesar Egas I currently work in Del city as a police officer and been around the area my entire life.

She's older and takes good care of the property, as well as polices the unit I bought next door for me. 

I retire from the police department in 10 years and military in 3 years.

If it kept happening I wouldn't reimburse them and just refer them to the police. 

As such, it should be reported to the police, and if possible, reported during the actual disturbance.We would ask you to keep a written log of the date and time of this type of occurrence for our records in the event of court action.We will send all tenants a written reminder of noise restrictions as per the lease.

I'm not the Dodd Frank police force--just sharing some intel.