And if you need to change it you'll know what & why and be able to explain it to them if need be (your soon-to-be current customers that is).Best of luck to you!

This is pretty bad customer support!

The other thing is coming off like an interested customer. 

Maybe have a golf shirt with a customized design or wear a novelty tie that speaks to your personality.

We have 800 customers and about 650 are on autopay. 

@Xavier Aliche Most property managers operate the same.Your questions should center more around the quality of customer service. 

This is just my opinion because in over 18+ years in banking I have had thousands of customers who started off doing fix and flips change gears and then buy and hold. 

With housing demand being so high in this area, and homelessness/affordability of housing being such a big hot-button issue, you'd think cities would do everything they could to provide more affordable housing.

Raising money from people that you don't know is the big hot-button issue right now with the SEC.

We were to receive an interest rate on par with their “best” customer rate, and 20 year fixed rate financing!