Since they are public numbers theres absolutely no protection for us from fraud.When submitting my accord for proof of insurance that goes directly from carrier to customer, not through my hands, unfortunately people have committed fraud with that number too.

However, text message marketing requires adhering to specific guidelines and best practices to remain compliant and avoid facing SPAM complaints and/or potential lawsuits.Those who do not comply with the strict SMS guidelines and regulations can not only face angry customers, suspension from messaging platforms, and unwanted legal action.

(meaning, has the customer paid on time)You will see these steps occur since your company is the lender on this transaction. 

When their “customer” goes out of their way to lie to them they may just want to cut ties.

We’re sorry that you felt you received poor customer service.

We love Jerrylls clients (because they tend to get solid results), it is the long blocks of custom CSS... if the customer messed up part of the code... our support reps aren't coders... so we can't go fix everyones custom code (but ChatGPT can now :-).

I can tell you that their involvement is on the financing side only, as they work with local installer partners on the back end with the installer managing the customer relationship so Mosaic wouldn’t typically interact with the customer directly which might explain the gap in the line of communication.

We also incorporate income verification as part of our screening process.

Well, I list a few reasons:  great teaching style, comprehensive beginning to end explanation, excellent customer service, live-time reviewing of training, a 40K forum. 

Banks and institutional servicers are not usually willing to get involved and assist customers and stick to the servicing agreement to the letter to avoid liabilities, and that makes good business sence, but we adminstered deals that were underwritten and failure was not an option!