Are they handling most of the interior design and finish selection, i.e. picking out the white oak flooring and designing the custom built-ins in the study?

The condo includes high-quality granite countertops, custom cabinetry and wood floors.

Totally doable if that sounds like something you're willing to do.If you were looking to go that route, I'd recommend getting a Customer Relationship Management (CRM) software to keep track of leads and follow-ups.

All to create a fantastic learning experience, and give professional customer service.

I sent a few e-mails to his customer service about this problem.

You just have to use custom documents. 

Perhaps not a trend to consider across the city but any neighborhood that would attract college educated young professional families seems to be a good bet if you wanted to focus on this asset type.I plan to build 12 townhomes as a second phase of a condo/townhome project in a good area of Mount Airy near the Chestnut Hill boarder and even though I’m likely to years away from being ready to begin phase 2, my current plans are to keep the 12 homes as rentals for the precise reasons I outlined above.  

Price your home $50 - $100 cheaper than all the competition, and you'll attract lookers.

How customized are the buildings?  

Some times in a slow market and we need to attract tenant to sign a lease, we throw in some of these items because the cost of individual items is less than we lowering the rent by even $50 a month ($600 a year).