So when there were times of financial tension or other things tenants wanted me to cut them some slack for, the tenants would know who they were dealing with and how I operated (same with them and all their neighbors), and they ultimately understand so that we can continue working together.

I'm the muscle and she's the brains.

Charles Perkins I think 10 years down the line, a landlord who tries to become publically known for providing the best customer service and housing will consequently create tension on nearby landlords.

Hopefully some knowledgeable people jump in.A lot of the time, it seems like the ridiculous or trivial repair requests will often turn into a back and forth argument, creating tension. 

Asking for an NDA simply plays to that same story.So, back to the tension: how do you provide the info and safeguard yourself. . . .I would imagine that it comes down to your contract with the seller. 

I think that it has more to do with man wanting to maximize his share and the tension ultimately bubbles up and manifests itself in war and other forms of brutality.

Install the shower rod permanent with screws (never tension rod). 

Staying calm helps me listen and understand my tenant but also helps me stay in control of my emotions and stay focus.Talk Slowly & Observe -> As tension rises, I slow down and observed the situation.

. 2) Plumber made assumptions without closely verifying, maybe in purpose. 3) Created so much tension between the tenant and I, to the point I ended our month to month lease. 4) conclusion, plumber did this because he knew I’m a remote landlord.

So they can prosper under their own muscle rather than ours.