I am already subscribed to Lane's e-mails but again, checking to see if any BP investors are actually with him and have been for a period of time, and could describe the level of comfort, level of return, communication policies, etc.

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I cut costs,  maximized efficiencies, raised rents accordingly (that alone will increase my cash flow this year by about $1,000 per month); and streamlined landscaping/pest control/rehab work and on. 

Keep your emails to all applicants showing that you communicated the same criteria to everyone up to a certain date and then changed it after a specific date.

Most commodities and markets are efficient, which means nothing good lasts forever.

Teach them to communicate via email or text so you can respond when you have time.

If you find a lender/mortgage broker that communicates very well and in a very time efficient manner start there to see if they have a product that works.Most of the lenders we have worked with in the past we have done multiple loans with.

Serious working pros that are honest and communicative. 

I think a free market would sort this kind of thing in a very efficient manner. 

Your PM's process to find tenants may be geared toward time efficiency for them.