They still have to pay the ServiceTech to drive there and back and go get any needed materials.LABOR COSTSNow that you have a decent idea of the time required, you need to try figure out what a ServiceTech should cost per hour.

Try calling the PM from a different phone number and also try the number on rental listings (if it is different from their main number).

When the rent rates stabilize, I suspect they'll bring it back.I wouldn't try it in a location like Portland, but 99% of the country would be fine with a policy like this as long as it is disclosed and applied equally.

Is your goal to use being an agent for your own personal investments or actively try and grow your agent business to eventually leave your W2?

Either way, I'm excited to start my real estate journey and will try to stay active in this great community I've found here. 

Investment Info:

Single-family residence fix & flip investment.

Purchase price: $110,000

Cash invested: $150,000

This is our first deal as a full family (Parents, sister and brother in law, me). ...

For your first deal, it might be beneficial to try doing some of the simple work yourself so you know what goes into it.

I'm still here trying to help people and that includes you (if you are open to it). 

I have not purchased property via their platform but I'd also note it's few and far between to try to find any deals that pencil in the current environment.  4-5 years ago one could find good cash flow with SFR properties.

You can try to pursue them for a money judgment, but how will you collect?