They focus on newer buildings with higher ceilings that most tenants want.

Overnight the ceiling in the main floor bathroom of our four plex collapsed due to a water leak.

Overnight the ceiling in the main floor bathroom of our four plex collapsed due to a water leak.

Overnight the ceiling in the main floor bathroom of our four plex collapsed due to a water leak.

There is also an unfinished basement, but the ceilings are not very tall.

So maybe these might be alternatives.Provided that 12 months of rent are all paid no later than the 5th, you could:*Guarantee a lower rent increase on lease renewals (1%-2%)* Offer inexpensive but high perceived value items (i.e. big screen TV) for lease renewals * Provide a Winter Fuel Credit in December if tenants pay for heating fuel * Offer a choice of unit upgrades that you may have been planning to do anyway (repaint, new appliance, ceiling fans, etc.)Basically, find ways to incentivize and reward your tenants with something other than a rent discount. 

Record every wall, ceiling, floor, front and back of doors, shades opened and closed, window screens, yard from every angle, home exterior from every angle, mattresses (uncovered), etc.

I visited and sure enough it was...the condensation pipe was clogged and the water was overflowing and leaking through the ceiling in the back closet directly above where our furnace is located(and theirs is as well).  

Repair plumbing leak From upstairs bath (note living room ceiling) ELECTRICAL Remove paint from outlets where needed Add missing light bulbs Repair / replace GFCI in kitchen HVAC Add missing HVAC registers INTERIOR Caulk around all tub and shower trim Add missing door hardware Then to get it ready for a tenant...

There's numerous issues; hole in floor and hole in wall, outdated kitchen, ceiling tile is coming off in portions, metal roof that screws need to be replaced etc...