The customer service is also great.

Custom houses in very, very good areas.

It is my understanding that you can give Latchel a customized vendor list although my solution was to fire Great Jones (who outsourced maintenance to Latchel) and hire a local PM with real people and real local vendor relationships.

They stare at the buttons, switches and lights.

Well, I list a few reasons:  great teaching style, comprehensive beginning to end explanation, excellent customer service, live-time reviewing of training, a 40K forum. 

Go to Etsy and search for "rental property tracker," and you will find hundreds of nice spreadsheets to track 10-20 rentals, usually for under $10.Software has extremely helpful features like online payments, marketing syndication (click a button, and your property is advertised on multiple sites), electronic document review/signing, maintenance tracking, and owner reports.

Like many (most) businesses it requires an investment of capital; money expenditure for ongoing marketing; management of operating, marketing and professional personnel; keeping accounting records and filing tax returns; established sales practices; constant monitoring of goals, budgets, and productivity; establishment and implementation of operational systems; and providing customer service.  

Turned it from a side hustle of flipping and renovating properties to owning and running a custom home building company.

Go to Etsy and search for "rental property tracker," and you will find hundreds of nice spreadsheets to track 10-20 rentals, usually for under $10.Software has extremely helpful features like online payments, marketing syndication (click a button, and your property is advertised on multiple sites), electronic document review/signing, maintenance tracking, and owner reports.

I use Customer/Projects to assign transactions to a property.