You add your coverage yourself online and can see all your properties listed on one screen to manage them.

Call a different number you found online associated with the same company, etc. 

Check out other online guides available here: https://www.biggerpockets.com/guides3.

Rehab contractor charged $10K, the online report says $16K.

You can also check their reviews online at Google, Facebook, or Yelp.

I have been reading the online resources about getting started, searching the market, and even doing tours, but I am hesitant to jump in and buy a house as I have quite a large amount of student debt.

If you do not find success there, there are some online companies like SpaceJoy, Decorilla, Havenly etc.

Tenants may not occupy residence without utility service except during brief interruptions beyond your control.

A national buyer would review the BPO and maybe do some brief online research, but would not typically not know, as in your example, about the sewage issues or extent of interior rehab needed.

You may have to do this several times for all the different tasks being done.The only labor cost not covered by this type of online inquiry is drive time from the businessto the property, to the store & back for supplies and then back to the business address.