The customer service/property management hasn't been as proactive as I thought it would be.

Several factors indicate the company is not that concerned about efficiency or ease of customer process: the website, a process that seemed to focus on one issue at a time instead of all issues at once, and consistently poor communications and lack of common sense from the loan analyst we were assigned.It started off very well with the initial point of contact, Austin Lornson, who did a fine job of explaining the general refinancing process, responding quickly and thoroughly to our questions.

I was thinking of starting a rent increase for my 1 bedroom tenant voucher due it being low and well under fair market value(Based on  hud and zip code) but my tenant is in the process of having a caretaker for her disability and getting approved for a two bedroom voucher.

People staying for 30-90 days are a completely different customers than someone in a years lease. 

Did the customer doors also. 

After months of reassemble and some customization work, the property sold for a decent profit.

They become renters, MASS increase of renters.

The PPM and Docs are customized for your project so you will need to have it outlined upfront on the structure and payout (is it pref equity, debt and the capital stack etc).

They have other nice benefits also such as not charging for appraisals if the deal doesn’t close, a great reputation amongst local listing agents with meeting deadlines/ great customer service/ getting the job done with no b.s. and they can often close in under 14 days. 

With the increasing number of lawsuits and penalties for TCPA violations, I'd like to cover my backside and remain compliant.How do you scrub your lists to ensure you’re not contacting people on the Do Not Call list?