I rent to the "the first qualified tenant who applies". step one of my process is an initial screener of 6 questions (usually via email). When someone reaches out to inquire about a property, i send the same response everytime.
Tenant: "is the property still available?"
Me: "Yes it is. if you are interested, please answer the following questions:
1. Why are you looking for a place now?
2. How many people will be living in the residence (children included)?
3. Does anyone smoke? (Our properties are smoke free)
4. Do you have pets or animals?
5. What is your currently monthly income before taxes?
6. Have you ever been evicted (unlawful detainer)?"
only about 25% of people answer these. If they have a disqualifying factor such as they dont have enough income (3x rent), i respond "sorry, but we require 3x rent". if they pass this, i move on to the next step with
"Thank you for your reply.
The next step of our process is to complete an application package, which you will receive shortly via Docusign.
Please completely fill out the application and return it to us. Once received, we will submit your name for a credit and background check. You will receive an email notification for payment for the service ($40, we do not receive the fee, that goes directly to the screening service). Please note we will not consider your application until the payment is received.
We will review applications in the order received and will select the first qualified candidate. Paying the application fee does not guarantee selection, however we do not submit for the background check until the application is deemed qualified, so as to minimize charges.
If you have any questions or concerns, don’t hesitate to contact us."
maybe 1 in 5 that get to this step finish the application. of those, most are usually qualified. If they are not, i respond with "sorry, but you did not qualify due to XXX". Its important to have you criteria established to be fair across the board. it also makes it easier, because the rules are the rules. either they meet the criteria or they dont.
So far ive never had an issue with denying a tenant. In fact, 95% weed themselves out by not completing the steps. Those that do are usually good. If i have multiple apply at once, i note the time stamp of when their application is submitted, and that locks their position in line. if the person in front does not qualify or backs out, the next person in line is considered.