I had an issue with state farm where they sent my lender a letter saying I was no longer covered, and I got a check in the mail for $1200 from insurance company.
When I called the insurance company about what the heck was going on they said they were dropping me as I didn't live at the property! I had to convince them that I lived there to get everything sorted out. My lender Wells Fargo tried to demand payment of $2800 for lapse in coverage, even though my policy never expired nor was it ever canceled. I sent the letter to my insurance company and told them to pay it or deal with it as this is all their screw up. Agent called a week later saying that everything was resolved.
Here is the most messed up part of all this, if I had cashed/deposited the check the insurance company sent me, it would have actually cancelled my policy. This whole ordeal lasted about 2 weeks, and was due to some field investigator that supposedly came to my house while I was at work and my father that lives with me since his stroke answered the door.
Crazy world.