Quote from @Scott Trench:
Unpopular opinion here, but I am not bullish on the use cases of AI in the real estate world. The exception will be wholesalers and aggressive off-market deal finding professionals who may use it to automate a tremendous amount of marketing.
To that end, it may be slightly more efficient at getting a first contact rate than other tools, as folks may be temporarily lulled into thinking they are being contacted by a human.
That off-marketing deal finding stuff is not my cup of tea, personally.
In all of the major relationships I have with contractors, tenants, property managers, etc. AI is likely to have essentially no impact, or no impact beyond the general administrative support that we will all see improvements in around scheduling, autocompletion on texts and emails, etc.
It probably is best for off market inquiries & of course as agents look for ways to simplify their processes, AI tools will become available to do so. The AI I'm referencing is great for locking in calls to book appointments with a closer or following up with leads. Takes a lot of emotion out of the ordeal as well & can veer off script then come back to it in order to sound like a real person. Its useful for inbound calls, being able to handle customer inquiries 24/7. Some people just want their questions answered & since what we leverage is built on any knowledge base we feed it, as well as every inbound conversation, its adaptive, besides it already sounding like a human rather than a robo-dialer. I think the version of AI you're thinking of is bound by those limitations but it isn't the case across the spectrum.
