All Forum Posts by: Trey Klauss

@Trey Klauss

I do have a handbook for each property that has information about the area, and specifics about the house. This includes information about the appliances, city pick up of bulk trash etc. I leave it on the kitchen counter along with any supplies that I think they will need. 

Many tenants have told me they appreciate both the handbook and the supplies given.

Debbie

@Trey Klauss

My welcome package includes various handy items. Everything from the dollar store. Only 2 are not optional; felt pads for legs and picture hanging kits. Other than that, soap, some batteries AA & AAA & 9v, notepad pen dishwasher tabs a smelly candle dog treats poop bags TP paper towel a colouring book/ crayons if they have a kid some Lysol wipes and such. $20 gift certificate for pizza joint hand written “moving sucks, this may help”. On site staff knows, on trip down every aisle, only 2 items essential. 20 minutes and $40 later they are usually blown away. Some still send Xmas cards too.

@Trey Klauss I think this is a great question, and there are some good threads on BP about this, especially as to whether there is any ROI to the landlord. I give some of my tenants small gift cards at Christmas. Not sure if it makes them better tenants or not... but I like doing it. So I do it.

Have you listened to Joe Asamoah's episode on the BP podcast?  He goes all out on this type of thing with his tenants in DC.  If not, check it out - maybe it will inspire you in some way.

https://www.biggerpockets.com/blog/biggerpockets-podcast-356-joe-asamoah

When we bought a home several years ago the sellers left us a note as well as a bottle of wine and to this day we still talk about that for a first impression.

My area is seeing a lot of corporate purchases and the competition is heating up. The thought here is to start to wedge ourselves different than the competitors.

Like the title says. I am looking for insight on what’s working for you guys for collecting rents. I am using Venmo, and want to have a more professional approach. Something like Cozy. I’ve heard good things about Cozy-and it’s free for landlords, which is a bonus.

@Jimmy Epolito I’m a full time wholesaler in Birmingham. I would be happy to give you the rundown on the area and put you on my list so you can start getting properties emailed to you. Shoot me a message and let’s talk. Thanks.

Synovus 80%

Iberia 85%

I have great contacts at both. Let me know if you want their info.