Tenant complaint issues...
Tenant A which is residential and has a couple of kids. Tenant B which is commercial and in the basement. Tenant A complained that Tenant B would blast their music and the subwoofer is really loud late at night. Tenant B complains that they hear kids running around all the time.
I decided to post a notice to all tenants that there is a noise ordinance and that tenants may not interfere with the peaceful enjoyment of the neighbors. Tenant B keeps on complaining about Tenant A. I did call and notify A to be respectful and mindful of their neighbors.
Honestly, I believe it's a case of "he said", and "she said".
My personal opinion, tenant B is a younger kid who runs a tattoo shop and thinks that he can blast music and drink freely. Just because you own a "business" doesn't mean you can party late at night.
Tenant A is a family with young kids. They're ok, but kids are kids. The times I've gone into the apartment, they seem to be ok.
I'm not sure how to deal with each one complaining about one another. They both pay rent on time. I'd hate for one of the tenants to complain that I, the landlord haven't done anything when in reality, I don't think there's much that I can do. I've reiterated that neighbors have to respect one another.
Thoughts?