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All Forum Posts by: Sharon R.

Sharon R. has started 10 posts and replied 63 times.

Post: Property manager that doesn't profit when things go wrong .

Sharon R.Posted
  • Investor
  • Atlanta, GA
  • Posts 64
  • Votes 24

So if you read my previous post regarding the terrible PM i had you must 

know that i had my share of terrible PMs who know only to collect the 

rent and their fees and nothing else. 

So I was fed up with it. 

I started to interview a few.  I have one for my investments in Vegas so I was 

basically looking for a PM for my Atlanta's SFHs, 

I talked to a few. some sounded nice, some were vain enough to say that 

700$ house is not in their range, but if I give him all my hpuses in Atlanta to manage

then he will take it. I heard that from a few of them. 

but that wasn't what had really set me off. 

so they take 10% of rent income, some of them were willing to negotiate to 8% if I was

to give them the other houses as well, 

10% service if something breaks and he/she needs to go fix it, (10% or min service 

fee of one visit is 35$) 

one month rent for finding a new tenant (even if tenant only stayed for 2-3 months) 

1/2 a month rent for renewing an existing lease with the same exact terms! 

and more and more "pay for this, pay for that extras" 

when I said "but If I pay for each time there is a service call, or every time there is a need 

for changing a tenant and having them resign a lease... then what is the managing 10% fee for?!!!

they all answer with "this is for managing..." 

"but, but.." i said "you just specified all the things you do and how much are they 

going to cost me. so what is managing?" 

and they all "remembered" - yes, for collecting the rent and distributing it to you 

"so what you are basically saying is that i am paying the 10% fee every month to 

have you collect (which is in most cases done by an automatic setup with an automatic 

draft from the tenant's bank account) taking out your fee and making me wait another 5 days 

to have you send what's left of the money?" 

they all said: "you can put it this way if you want..." 

but this is what it is. 

they all hated to hear that. and why won't they? they got used to a standard of charging 

a basic fee for nothing. 

I hated it. 

I found a really intelligent woman, who had experience in real estate, (as a broker) 

and who had done these kind of things for renovation process and who had just finished 

her property management class. I offered her this deal: 

I give you not 8, not 10% of the rent, I give you 15% 

but... it includes everything. 


if all goes well, for a 900$ rent you get 1620$ a year (135$ a month) but if the house is 

vacant, you loose that month, so the 15% is of 10,800 minus the months it was vacant. 

there were more stipulations to this contract which basically makes her want to take care 

of the house like it was her own. 

If you are interested i be more than happy to show/ tell  you. 

I thought I should share this with you because it can really help set things right 

making both sides with the same interest.

Post: Am I in trouble? Issue with property manager

Sharon R.Posted
  • Investor
  • Atlanta, GA
  • Posts 64
  • Votes 24

thank you Stan, so the latest update is that she deposited 350$ to my account, 

which means two other payments are still missing and has disappear... 

not gonna look for her. but I am gonna make the tenant find out what happened. 

he has the lease for the full amount, if I haven't received it, I need to know for sure

who did. she said that she only got 350$. 

Post: Am I in trouble? Issue with property manager

Sharon R.Posted
  • Investor
  • Atlanta, GA
  • Posts 64
  • Votes 24

So here is a short update on the situation. 

Started to look for a new PM, 

send email to broker and agent to try help me find the PM's address

as there was no company by that name and she isn't listed anywhere or have a license to work as PM. I wrote that I think there is a good chance she took my money and i want to file a police report so I need as much details as possible. 

45 min the PM wrote me an email saying she got the money and will deposit one payment om Monday. I did not respond.

20 min later, another email - I am on vacation in X , 

(I guess that was the excuse for not depositing it on Friday)

I did not respond. I had many of those messages "promising me it is all going to happen very soon and then nothing ever does...so why answer?

10 min late a call on my Whatsapp

20 min later another one.

I did not respond.

got a mail from her today, in the mail she says that  She had told me it's gonna take 30-60- days and I only send her the notary document on the 22nd of March, 

she also claims to be professional and have no idea why I need to send an email to the broker ( I don't work for her! - she wrote)  threaten with police or the real estate association . 

and the end is that she will deposit that payment Monday morning and terminating the contract between us.

Post: Am I in trouble? Issue with property manager

Sharon R.Posted
  • Investor
  • Atlanta, GA
  • Posts 64
  • Votes 24

sorry @Neal Collins It is a town house.

Post: Am I in trouble? Issue with property manager

Sharon R.Posted
  • Investor
  • Atlanta, GA
  • Posts 64
  • Votes 24
Originally posted by @Jay Hinrichs:

@Sharon R.  couple items

I have owned hundreds of section 8 and never had a PM they will pay direclty to the owner or whoever the owner elects to receive payment   a PM

thank you for your advise, I didn't understand the part quoted here. 

Post: Am I in trouble? Issue with property manager

Sharon R.Posted
  • Investor
  • Atlanta, GA
  • Posts 64
  • Votes 24

Hi @Joe Splitrock, thank you for your specific answers! 

love the way you broke it down. 

OK, the AHA aka section8 is notorious for not answering the phone, 

do you have another idea? I mean - yes I can try the web site but it's

a nightmare since I have no idea how to know which department 

is the one to turn to, I have tried a few already (two weeks ago) 

and they never replied. 

I don't know if you seen the update I posted but she just emailed me ( I have not replied to her last one either)  

Hi Sharon,

I finally received one payment in my business account on yesterday. I will deposit on Monday into your account. I will not take manager fee out until we received all the payments.

Sent from my iPhone

so I am thinking, it's Friday morning, 

she is writing from her cell, she probably saw the money came in in her bank app, can't she just do a money transfer if she wanted me to have the money? 

I believe so, so I'd be surprised if it comes threw on Monday at all. 

Post: Am I in trouble? Issue with property manager

Sharon R.Posted
  • Investor
  • Atlanta, GA
  • Posts 64
  • Votes 24
Originally posted by @Jeff Gates:

, and just take your lumps. In the case of the PM, social media and reputation damage can levy pressure on them, as well as use the BBB. 

 what is BBB? 

And yes, you are right, I am sure this is a valuable lesson. Thank you. 

Post: Am I in trouble? Issue with property manager

Sharon R.Posted
  • Investor
  • Atlanta, GA
  • Posts 64
  • Votes 24

@Charlie Fitzgerald, unfortunately, i only have her cell numbers and 

her email address. I will follow that advice, I have actually been interviewing PSs 

for the last two days. I assume will have a new agreement by Monday morning. 

Thank you. 

Post: Am I in trouble? Issue with property manager

Sharon R.Posted
  • Investor
  • Atlanta, GA
  • Posts 64
  • Votes 24

@Michaela G.

OK, so I found out about that too, 

you need to go through 4 hours class to be able to collect sec 8 money yourself. 

Post: Am I in trouble? Issue with property manager

Sharon R.Posted
  • Investor
  • Atlanta, GA
  • Posts 64
  • Votes 24

Hi @Troy Fisher,

these are good ideas. 

I will definitely do that. 

I am spending the last few hours talking to PMs 

The thing with sec8 is that they never pick up the phone. It's crazy! 

But I will do all that. thank you! great points taken.