Hello everyone,
I know this is an old post, but using the fantastic questions from above, I put together a little template I've been sending to Turnkey companies as a questionnaire before proceeding to fly to meet them and look at properties, etc.
So for future members reading this, feel free to use the questions below:
1. What are your management fees?
2. Is your company licensed?
3. How long have you been in business?
4. What price ranges do you sell in and why?
5. What can I expect after the sale?
6. What type of renovation do you do to the homes?
7. Vacancy rates for properties under management?
8. How long do your tenants stay in the property (average)?
9. Average vacancy time (how long does it take you to fill a vacant home)?
10. Lease up costs? (for when I do have a vacancy).
11. Do you own all facets of the operation?
12. Do you offer rental or maintenance guarantees? Year three?
13. Do you defer maintenance?
14. How many properties do you manage?
15. Do you own the properties you sell?
16. What percentage of expiring leases will renew their lease each month?
17. What is the average number of days a property is vacant between tenants - Move out to move in?
18. What percentage of billed rent do you collect each month?
19. What is the cost of an average repair bill after move-out?
20. What percentage of collected rent goes to yearly maintenance on average?
21. How do you determine the Rental amounts in the Spreadsheet? Are they based on comps within the local area?
22. What is your average # of months occupancy per property?
23. What programs do you have in place to keep tenants happy?
24. What customer service programs do you have in place? Will you call me every month with an update on my portfolio? How many team members are dedicated solely to providing service to your clients?
25. What has been your biggest mistake as an investor? How do you protect your clients from making the same mistakes?
Some are kind of repeated, but I like to see if their answers change so I know if they are BS'ing.
Regards,