Hi All! I just closed on my first property this past week and am hoping to have it rented out by June 1st. I have 130+ messages on Facebook Marketplace alone, though I realize not all of them will be qualified even though I included my requirements on the listing. I'm a very process driven person and have been putting in the leg work up front to make my processes as repeatable as possible for all future properties. I have my tenant handbook pulled together to hand to my first tenant on move in day, but the one thing I am not 100% confident on is the process of showing the property and handing out applications/accepting applications. Could anyone please break this down for me as simple as possible? I am sure everyone does things differently but just curious of what generally works. Note that I have read managing rental properties and the book on rental property investing by Brandon Turner and am in the process of reading them again as a refresher.
My understanding is:
1. Schedule tours with qualified tenants (only those who confirm that they meet all requirements to save time) - I plan to have 1 or 2 days that I provide a ~3 hour window for those interested to stop by and view the property
2. Bring paper applications with me to the showing and for those that are still interested after seeing the property, ask them to complete the application in person. Question: I've seen conflicting opinions on whether or not you should accept unlimited applications and application fees at one time or if you should cut it off at 3-5 and process those before accepting any new ones. Thoughts?
3. Request background check through a site like Zillow and pay the fee using the application fee provided by the applicant and review the provided report to ensure the applicant actually does meet your qualifications. Do I call past landlords prior to processing their application or after?
4. For all applications I receive but deny the tenant, I need to send them an adverse action letter via mail detailing why they weren't selected? Could a reason be that someone that applied before them was selected?
5. For the applicant that I accept as my first tenant, send them an acceptance letter and collect security deposit + first months rent
I am sure there is something (maybe a lot) that I am missing. How far off am I? What have you done to improve your process since your first property?
Thank you!
Scott