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All Forum Posts by: William Powell

William Powell has started 5 posts and replied 119 times.

Post: Managing multi-family units

William PowellPosted
  • Posts 122
  • Votes 68

Rules will definitely be a big change for you. I tried to simply use my standard rules for a single home but you will quickly realize you will have to add things for an apartment. For instance, No carwashing, satellite services, or storing items of any kind in the shared spaces was a few I had to add.   

Post: Managing multi-family units

William PowellPosted
  • Posts 122
  • Votes 68

The first thing I noticed when moving into multifamily from my SFH background was the clientele is a little different. A little more demanding. In general, they don't treat it like it belongs to them like those in a home. A little more transition in my experience. The person renting a house is more stable and seasoned than the person renting an apartment. In general. However, much like with a SFH you eventually have a smooth-out period where all the tenants are happy and let me be. :) It's hard to just give you a spiel so if you ask a more specific question I probably can be more helpful.

The A/C unit in storage I'm not crazy about. If you have two units go down. Now one has temp units and the other you have to end up doing what I said and that's communicating. People want to know you care. Let your tenants you are doing the best you can and that you care about their situation. Give them an estimated time for the repairs and honor it. Paying a couple of hundred dollars to move units and then a couple of hundred to retrieve them later is a big headache and costly. Plus, that could take a day or so to coordinate and what if they break a window or something? I would use this time to get with one of my A/C guys and fix their problem. The neat thing is in my city HVAC supply houses are everywhere I can't recall a time I had to wait for part. Typical things that go wrong are the relay, fan motor, capacitors, and thermostat. All are in stock. I like to be proactive and service units once a year in the spring right before heavy use. Filter change, condenser cleaning, and a good look-over of the inside unit. Just this alone can catch or prevent most problems. I'm not saying what the others are saying is wrong I'm sharing how I handle things with my properties.

My thoughts on how I've handled this in the past is to never pay tenants. Especially for property breakdowns. The mechanic shop doesn't give you any money if it takes them a few days longer so neither do I. It's our responsibility, to have the problem repaired in a reasonable time. 7 days is a little long so that definitely needs to be tightened up but for a person living in a home even if they own it and the AC breakdown will have to stay with a friend or family member and wait for a tech to diagnose, then repair.

Post: Microwave in an MTR?

William PowellPosted
  • Posts 122
  • Votes 68
Quote from @Chris Merchant:

More concerned about space than money?  Is there very limited counter space?

I saw an apartment advertised that included; microwave, Keurig, Air Fryer, can opener and blender.  

So like already said you need to stand out from your competition make your unit more desirable than the next one.  

If you offer the microwave and they tell you they already have one they'd like to use than simply remove the one you've provided and put it in storage for after they leave.

Hey buddy. Now that you clarified that space is the issue, you can simply provide a microwave venter hood. They cost more but it is what it is. Last, I'm not sure how to delete or change the subject title. 

Quote from @Linda Thomas:
Quote from @Bruce Woodruff:

@Linda Thomas I don't see this as a problem for you at all. You have evidence and they won't. I assume a 'Civil Case'  is similar to Small Claims? Those Judges are usually favorable to the business owner because all they see are people trying to take advantage of a business. 

There is a good chance they don't even bother to show up......

This should be a slam dunk for you, I'd like to show up with beer and popcorn and watch.....

@Patricia Steiner

@Colleen F.

Bruce I hope so. haha come join the party! 

This was a section 8 tenant and there were yearly inspections completed. Never any evidence of rats found by the inspector. All the CO detectors were in place during the inspection in Jan of 2023 so upon leaving the unit in March two were missing? as far as the smoking goes, they were very clean and perhaps this wasn't picked up and missed on our end or the inspectors - we were not very through perhaps. As far as the stove goes, I have the proof in text messages from the tenant when she left the premises where I asked her why the stove was replaced and removed without our knowledge or that there was an issue. She confirmed that she replaced it and didn't want to bother us. Said it wasn't working properly and smelling like gas. Didn't leave us our old stove or provide us with the opportunity to send a repairman to see if it was fixable. Why do this behind our backs especially being low income and going and spending on a stove? they always cried that they were broke, perhaps they sold my stove that was in good shape still and left me with a piece of crap that was unsafe right before they vacated the unit. who knows


 One of the main things I do in all properties I buy is to kill the gas line in the wall and run a 240 so I can have an electric stove. Tenants and gas stoves are not a mixture I like. They will use them to heat rooms and other dangerous habits. I usually keep a gas water heater because they tend to last so long problem free but not the gas stove. I've had only one Section 8 tenant but even in low-income areas, I don't market for voucher customers. Nothing against them but I prefer to do it the other way around. Market for a regular customer and if they need help in the future I assist them in getting their voucher.

Quote from @Doug Smith:

I'm a Florida-based lender, so I get what you're doing. I will tell you that banks don't make DSCR loans, but what the bank is offering isn't half bad right now. I would like to know what points and prepayment penalty come with that. Banks also usually have a balloon where DSCR's typically don't. Banks are not geared toward real estate investors and will usually do a "global cash flow", meaning they will look at all of your income sources and debt payments from all areas of your life...business and personal. DSCR only focuses on the property's cash flow as opposed to a global view. A friendly bank or a Conventional Lender might be able to get 1 or even a handful done, but at some point their global cash flow view will run out of room. DSCR's are great for scaling, but the rate might (not always) be a tick higher than the bank or a conventional loan. Let's address ARM products...savvy investors will use them heavily. I notice newer investors like that 30 year fixed safety, but let's look at this from a realistic standpoint...how long will you really own the property or, a better question might be "how long will you actually have this loan"? Let's say that on an a 7 year ARM the rate difference is 1/2% per year. If we overly simplify it for this illustration, you're paying 7 Years X 0.5% = 3.5% less over that time (its actually more, but this is easier to illustrate). Let's say the rates jump by 1.5% over that period. For the first 9-10 years (possibly more) of that loan you're paying less with the ARM. How likely are you to refi, sell the property, or pay it off during that time. Most savvy investors that we do loans for opt for the ARM where newer investor freak out at the concept. I do hope that helps you. Good luck in your investing journey!

 I will have to refi/sale the property in the next 5 years. So it's very likely that I will have to move out of this product under that. This is why I'm not crazy about it because I'll have to go to the bank with my hat in my hand again and face the scrutiny of their process instead of the set-it-and-forget-it approach I like.  

Biloxi GulfShores Gulfport Pass Christian area

Looking to purchase something beachfront and hold as a STR/MTR. I have 1 MTR I just rehabbed bringing the value to 160k which is my needed DP for the STR on the beach. Banker is telling me investors are being pushed out of the market and the terms they can offer are unfavorable. 5/7 year ARM 7.5%. I've been hearing about DSCR loans but not sure what banks do them. I've got other properties that are full of equity and are cash-flowing. Any ideas better than cashing out the new MTR for the down payment? I've got one cash out refi but I don't wanna get another one of those ARM products because that can get risky if the economy worsens. Thanks ahead of time.

Sounds like you win this case easily but some judges can have a disdain for landlords. It's becoming popular to demonize landlords as rich and greedy. However, in my experience, you got this in the bag. As someone said above bring every bit of documentation you can. Bring pictures, serial numbers, receipts, text messages etc..