All Forum Posts by: Patrick Bavaro

@Drew Sygit super interesting to hear, and I could see the benefit there. I almost picture it as a customer success team within a business.

Have you started implementing this within your own company yet? H

Hey everyone, I'm working on a platform concept called RentKeep that focuses on providing property intelligence to help property managers make data-driven decisions to increase their NOI. This concept is currently in development. The platform is heavily supported by AI, offering insights that go beyond tenant retention, including tenant health scores, engagement analytics, maintenance efficiency, payment patterns, and property performance comparisons.

RentKeep integrates with property management systems like Buildium and AppFolio, functioning as parallel software to help property managers truly understand the data behind their properties. Unlike traditional PMS that often provide static reports or "dumb data", RentKeep offers dynamic, AI-powered insights that allow for proactive decision-making instead of just reviewing historical performance. I.e, understanding data signals as to what drives your companies bottom line and where to focus your time for increasing NOI.

We're targeting companies managing 200+ units, where tracking tenants and optimizing property performance can get complicated. But I'm wondering—do property managers who aren't in the office regularly find value in these kinds of insights? Is tenant churn and NOI improvement something property managers are held accountable for, or is that more of a company-level concern?

I’d appreciate any feedback on whether tools like this would be valuable or if other concerns take priority. Thanks in advance!

@Jessica Stinnette assuming the emails are sent via an integrated mail provider I.e, gmail? Are the texts through an integrated phone provider? Or does appfolio use someone like twilio to provide the service and pass on costs to the PM? Sorry for the questions, trying to understand third party software support needed

Apologies for the delayed response! Appreciate everyone who responded in the meantime. Since theres a few responses, I'll keep the questions somewhat general. Feel free to add anything else you feel would be helpful for me to know. 

I'm trying to assess some specific scenarios between these platforms, and how some of these challenges are overcome with them. would appreciate any insight you can offer. It would be helpful to know which platform you are using. Would also be curious to know about some of the additional tech stack to consider, as I am sure there are gaps in each of these platforms for handling specific scenarios. 

1) I’ve been curious about how other property managers handle tenant retention, especially as portfolios grow. For those of you managing 100+ units, how have you found your software to help (or maybe not help) with keeping tenants long-term? Is there anything proactive/unique offered in one platform over another? 

2) What workarounds should I be aware of in any of these platforms to handle "routine" property management with units? For example, have you had to incorporate other softwares/integrations to solve a "problem"?

3) When it comes to communication with tenants, especially around lease renewals, I’ve noticed some gaps in the tools I’m familiar with. How have you all approached this, and have your software platforms been up to the task? Do either of these platforms offer anything unique as opposed to the standard "lease renewal reminders"? 

Thanks for the time in advance!

Hello PMs! 

Looking for some guidance from either property management company owners/brokers or landlords that have 100+ units managed through property management software such as Buildium, AppFolio, Propertyware, etc.. 

Anyone on here use them? 

Patrick 

@Don Miller thanks, Don. Send me a text or DM and I’d be happy to send you the photos of where my build is at, and what an almost complete build looks like. It looks like a really nice product

@Jeffrey Ascough Happy to update! We are currently in the process of starting to go vertical. Finished the foundation about a month ago, but had some delays with Hurricane Ian. The next draw of funds just took place. According to the builder, it should take 6 months to finish. We will see. Overall, R2R and @Zach Lemaster have been true to their word and great to work with. I still have some things to work out with the builder, but its to be expected with any new build project. Progress is slower than I'd like with the builder, but its still progress. Feel free to reach out with any direct questions. Im planning to do some other new builds with R2R as well. 

@Raushanah GlintonGreat questions and I definitely think it depends on several factors. For example, my wife and I are high W2 earners, however, we do not have the time to find, manage and maintain a pipeline that would give us deal flow for houses. Instead, we turn to turnkey providers, like Rent to Retirement (R2R) to help us find deals that make sense for us. These aren't home run deals by any means, but they are certainly nice base hits. One of the recent properties we did with them was a new build project in SWFL that they helped us navigate. We are nearly complete with the build, have about $100k in equity (once it's done), and will probably be able to rent it for $2,400 while the PITI will be around $1250. Feel free to reach out with any questions! I'd be happy to help.

@Brian Cerezo i did! Zach and his team are amazing and have been great to work with. Even with the price increases that I’ve seen posted, I still think there’s meat on the bone. If anything they serve as a great LTR investment even if you can’t cash out fully once built!

@Brian Cerezo welcome to the world of BRRRR! Doing It OOS can be challenging, but It can definitely be done with the right time and patience. I started OOS investing about a year ago, and at first I wanted to jump in head first without knowing anything. Instead, I decided to start slow looking for the "single" or "bunt" instead of the home run. Rather than look for the fixer upper I ended up going the new build route through a turnkey company that offered that team for me. I went all in at $265k for a 4/3 new build in Cape Coral. Market rents are $2300/mo and post construction appraisal on a dry lot is $375k-$415k. With numbers like that I'm "Building" for the B in BRRRR. Navigating through the process I've met even more people in that market who are now helping with other deals. The biggest step is the first one and that's to get started!

Good luck and feel free to reach out!