Hello,
I'm currently doing a rehab remotely for a multifamily property in Milwaukee. Contractor and I agreed to make the draws based on milestones completed (25%, 60%, 75%, 90%, 100%). We also using a Title Company as escrow. From the start, I have a good working relationship with the contractor. He provides me regular updates on what's happening (calls and photos) and the challenges they were seeing. He's also very responsive to my inquiries.
Last week contractor said they've reached the 25% milestone and requested for a draw. The Title Company sent an inspector to look at the property. Title Company called me and said that they're holding off the payment since there was not enough work completed to meet the 25% milestone.
I called the contractor. He told me that said he's frustrated with the title company since their inspector only spent a few minutes on the property, took some pictures and didn't even try to understand the full scope of the work that was done. He said that there's a lot of work that was already done (i.e. demo on the drywall, finding leaking pipes, etc) but because they're not yet finished, the inspector might think it's just simple demo. He was going to set-up a call tomorrow to walkthrough me through what was completed.
My question is how do quantify the work completed based on milestone? Initially I thought of using scope of work as basis but I also know not all the line items on the SOW are equal. Some may take longer than others. So is it based on what was completed or the effort they spent? Any recommendations/best practices to track the work so we can avoid this confusion moving forward.
Appreciate any help you guys can provide.
Thanks,
Owee