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All Forum Posts by: Mike A.

Mike A. has started 58 posts and replied 245 times.

Originally posted by @Hadar Orkibi:

Like @Dean Letfus say its common practice for some. 

Units turn should be no more then $2000 if there is no water heater or large item to replace.

I wouldn't take them to curt for them because you juts going to spend more money and it will stress you out. 

Lesson learned, juts try to have your new PM on board and make an agreement with them to see all inv for all expenses. 

In saying that some have in house maintenance and they show you invoice of their own maintenance arm, you have an INV but its internal and you can vet it.

I think that once you have a large portfolio, with say 25 units or more you can create your own website with maintenance request sections.

Then you can track the requests and at least know that they are real straight from the tenants.

Agreed. Total of 60 units in both buildings. I was going to buy another complex near Yale, and then hire my own team of one or two just to manage all four+ properties. I figured over 100 units I'd be able to afford it. Under their leadership, I have a negative return rate (before depreciation) of around 68k after rents and expenses over 3 years, so I backed off.  Our buildings in Hartford and Bridgeport are all positive.  This is the only complex which is losing money. One of the reasons why I feel they were cooking the books and inflating costs. It's also the reason why I want to bury them in legal fees. My lawyer will do it on contingency. For me, it's not about the money, it's about principle. If these crooks are doing it to me, can you imagine who else they are doing it to? I detest bullies.

The only thing that is stopping me is the fallout. If we was big enough in New Haven county to have our own employees on the ground, I'd smack them with a lawsuit and so many Interrogatories it would make anyone's head spin.

Originally posted by @Hadar Orkibi:

@Mike A. how much money are we talking about?

Ie. what would you try and get out of them if you go to curt?

Also, how much did they charge you to turn these 2 bedrooms units and what was involved in the work?

I want to audit all their records, at my expense, and see how much premium they charged me over what they've been charging me since 2015. 4k on one, 3.6k on another for paint and cleaning out the stuff and dumping the garbage. Normally, it's around 1.8k, but even that was high. Since I have mortgages on both, I had not choice but to pay. There were five other units that needed to be turned over, and they wanted over 3k for each. I waited until August for the PM switch and the new company did it for significantly less (under a 1k each).

I have no problem for them to charge a bit over for setting things up to turn over the unit. But I would bet you 1000 bucks they were up-charging me at least 40% on each turn over. It just makes my blood boil. After the fine and BS unit turn over fees, I paid their termination fees for each building and left. 

Originally posted by @Hadar Orkibi:

@Mike A. did they provide invoices from the contractors for these expenses? 

If yes the follow it up with the contractors directly. 

These little nibbles and big profit making for PMs. and its hard to control. 

That's why having a "honest" property manager is key. although hard and would impossible to get 100% right unless its in house.

The new PM I hired has an in-house team for turn-overs.  The prior one hired out to one or two different contractors.  Initially, the pricing wasn't bad, but now they were literally raping me to turnover units.  I've requested several times for original bills, they refused to give them.  Crap didn't hit the fan until after the renewal a few months ago and then prices just literally doubled if not tripled.  After receiving notices from the City of fines which they allowed happen, I fired them with 30 days notice.  

Just concerned with the aftermath if I file a legal suit against them. Would it be worth it? Would the new PM be concerned that I sued the previous PM and think they're next? Or, would the previous PM contact my new PM and attempt to ruin the relationship?  Thus, I'd be up a creek.  That's my main concern.

As some may know, I've been having some issues with the previous property manager who managed my two 30 unit buildings in Connecticut. I just received the last month's billing (10 days late no less), and they put through several under 250.00 "charges" for cleaning supplies, which they stated as usual cleaning supplies, but's it's never been charged in the last 3+ years I've used them.  They also charged just under 250 for landscaping, even though there is no grass to be cut.  So basically, 247.97 for spraying weeds; even though this has never been done or requested before.  In addition, both buildings were slapped with fines due to garbage which the property management company not only failed to clean up, but failed to notify me.  I've since not been reimbursed here.  

In their other charges, they also claimed to replace additional lightbulbs at a cost of $91.62 each bulb.  These are regular 2.00 LED A19 bulbs.

Is there any recourse here?  I'd love to get an audit of the actual charges for the last 3+ years and see if there was any excessive overcharges or such. I am just concerned if there would be any fallout if my current new property management company finds out that I've sued my old one. 

Open to suggestions and ideas. I hate it when I am thought to be played like a fool. Interestingly enough, one of the evictions they did in August mysteriously went back to the original amount charged instead of the inflated charge earlier in the year.

Originally posted by @Steve Rozenberg:

look up www.narpm.org. You can find good companies listed there

I will check them out, thank you. 

Looking for some recommendations for a property management company in New Haven Connecticut for small to medium size apartment buildings in New Haven County, CT.

Originally posted by @Account Closed:

You said NOI at beginning was $2,000 a month . What was purchase price? A measley AIRBNB unit in the $200k price range easily does that.

Doubtful anyone would want to rent in these buildings for an AirBNB.  Nothing is really near Ansonia.  We did try that in Hartford, but no luck.  I am sure it would be different if in NYC.  If all units were full, profit wouldn't be an issue.  It's what they charge for turn-overs, evictions and re-renting out the units which makes the buildings unprofitable.  These charges had significantly gone up over the past year or so.  Eviction they were doing was 700, not they are charging 1200.  Turn-overs used to be around 1.5k, now every one seems to be 2.5k - 3k to turn over.  They used to use three different contractors, now they use just one (thus no competitive pricing).  They used to charge a half a month to rent a unit out, now it's a full month.

Personally, I think they just raised the pricing so we'd leave and they'd get the nice hefty termination fee.  Both buildings were around 700k, and we put another 75k in repairs and updates.

Originally posted by @Amy Beth:

Perhaps you can also post on their fb page to get a response? Companies tend to respond quickly to social media posts when they monitor their pages.

Didn't really want to air specifics about our situation to the world.  I am sure they'd delete it anyway.

If anyone can PM me some good property managers to interview within the New Haven County region of Connecticut, I would really appreciate it.  I just want to review as many as possible.

Thank you guys so much for your support.  It is really appreciated.

Originally posted by @Elliot Vann:

I can tell you from my pm experience no one answers quicker than to a court order! Opens up lines of communication real quickly.

Yep, however, I'd hope it would not had come to this.  We're relatively reasonable people to deal with.  All this is just so unnecessary.