Originally posted by @Andree Axinn:
Can someone please post an example of a letter they sent to tenants about helping them during this time.
Thanks!
This was ours (it's already a week old!) It's an amalgamation of thought from myself and a couple of other earlier posts that I liked...
3/17/20
Dear Tenants:
First of all, we hope you and your loved ones are healthy and remain safe during this difficult and crazy time! Some of you have reached out indicating you have suffered layoffs related to the recent pandemic. We are certainly sympathetic and just want to assure you that we will be working with each of you that have been negatively impacted financially to ensure that housing is not added to the list of your worries.
We, like you, are a little nervous because we still have to make mortgage loan payments on each of your homes as well as pay property taxes, insurance and other operating expenses. So, it is crucial that we work together in order to get through this.
While the situation seems to change on a daily basis...here are some of our initial thoughts on what “working together” might look like for tenants suffering corona-layoffs:
- First, if you are experiencing financial distress due to this crisis, reach out to us immediately. Proactive communication is key (thanks to those who have already reached out!). We can afford maximum flexibility if given the courtesy of knowing what’s going on with you before it’s too late.
- Please research and take advantage of any personal/family resources and rental assistance programs you may be eligible for, as well as unemployment and other governmental benefits. Be aware that there is typically a three-week delay in receiving unemployment benefits from the time you apply (hopefully that will be expedited).
- We plan to waive late fees for those of you that are unable to make your full payment on time, effective with the April 2020 rent.
- Upon request, we may defer a portion of your rent payment (on an individual basis) while you are unemployed with the understanding that once this crisis has passed you will resume regular rent payments plus an installment of deferred rent (interest-free) on a schedule mutually agreed upon.
- If you determine you need to “move back in with the ‘rents, or some other such arrangement in order to survive...we will be happy to negotiate a fair early exit from your lease.
For those of you that are suffering from layoff, cutback, etc., we want to help you through this and are hoping and praying that this doesn’t last long. Hopefully, some combination of belt tightening, side-gigs, unemployment insurance, assistance from your own families, and possible stimulus funds from D.C. (seems like there may be some of that in the works) will help you and us stay above water.
Again, communication will be key; please stay in touch and if you haven’t already, please contact me (John) asap if you anticipate having trouble keeping current on your rent so we can plan accordingly.
Sincerely,
John & Sally Kennedy