Hmm, I feel like we are comparing David to Goliath here, but I'm sure there's a few benefits somewhere as we have stood the test of time with 14 years in business and having a sizeable number of active users with no complaints from their tenants.
Although Rent Merchant lacks some of the great features that other PM software providers have, I'm constantly working on building the platform towards a future of providing great, high quality, affordable features, and solutions that landlords and property management firms large and small will find value in and benefit from.
Currently, a lot of my customers seem to be smaller unit holding landlords (<25 units) and smaller or average sized apartment and commercial properties. I'm guessing this is due to not having all of the features and benefits that the big boys do (accounting integration, large staff sizes, VC funding, etc.) or maybe it's something else. I've never done any sales or marketing for the business, every customer found the platform 100% organically. I'm still a little guy!
Regardless, I hear what you're saying: Matt show me the benefits. To that, I say our pricing is very fair and affordable and the software is clean, simple, and easy to use. The barrier to entry is low, especially for your average property manager in an apartment building or office setting - who I primarily designed it for.
Thanks for asking the tough questions though, I hope to set my horizons even higher now. Let me know if you have any questions! :)
-Matt