Skip to content
×
PRO
Pro Members Get Full Access!
Get off the sidelines and take action in real estate investing with BiggerPockets Pro. Our comprehensive suite of tools and resources minimize mistakes, support informed decisions, and propel you to success.
Advanced networking features
Market and Deal Finder tools
Property analysis calculators
Landlord Command Center
$0
TODAY
$69.00/month when billed monthly.
$32.50/month when billed annually.
7 day free trial. Cancel anytime
Already a Pro Member? Sign in here
Pick markets, find deals, analyze and manage properties. Try BiggerPockets PRO.
x
All Forum Categories
All Forum Categories
Followed Discussions
Followed Categories
Followed People
Followed Locations
Market News & Data
General Info
Real Estate Strategies
Landlording & Rental Properties
Real Estate Professionals
Financial, Tax, & Legal
Real Estate Classifieds
Reviews & Feedback

All Forum Posts by: Lee Whitford

Lee Whitford has started 10 posts and replied 27 times.

Quote from @Tim Jacob:

The whole I can self manage from afar but only want someone there to do small stuff is aggravating for a lot of people in real estate and makes them feel like they are getting nickeled and dimed.  Whoever is left I would really question unless they are family or friends.  I would either have a leasing agent lease stuff for you and self manage, do everything from afar,  or have a full property management agreement.  Download google translate and you can communicate via text with them otherwise.  Good luck.


 To be clear, I am self managing, have been in contact and communication with the Tenants via google translate etc, and require assistance for this ONE thing, while also stating i wouldn't mind building a relationship with the individual or company that does this type of thing in the event of future work. Nothing is being "nickeled and dimed". Perhaps this particular task IS for a leasing agent and that would answer my question, so thank you for that, however i would hesitate with the passive aggressiveness in the future. This community is about networking and realizing the possibilities involved with real estate hence, my question. 
Thank you for taking the time to respond otherwise.
Best,

Hello BP Community! I was advised to throw this into classifieds as well so here goes!

BLUF - I have inherited some tenants out of state in Baltimore, MD that speak only spanish - and i speak only english. I would like to discuss some items/issues with a property management individual that might have been in this type of situation before and see if there is anything we can do together!

The tenants have said they do not have email and require in person signatures - which is difficult for me for obvious reasons! I do intend to self manage for the most part, but need assistance in situations like this!

Best

Quote from @Drew Sygit:

Put this under classifieds.

Look on Fivrr for a translator you can pay when you use.


 Will do! Thank you for the rec!

Quote from @Susan Mangan:

Have you considered asking a RE agent to handle the signing part for you for a fee? 

Next question is - if they don't have email, and they require in person signing - how are you setting it up to get your rent payments? These tenants may be Luddites. Have you laid it clearly how and when you expect to be paid? 


 They arent Luddites (that im aware of) - they paid rent via bank transfer for the last owner. Just to my knowledge have no email.

Quote from @Joe Norman:

You have tenants who you can't speak to, they don't use email, and you're out of state...and you still want to self manage? I think you're setting yourself up for failure here man and suggest you reconsider the self management. Either way, good luck!


 Yes, yes, yes... and yes, with caveat. I want to self manage in that I am capable of dealing with issues as they arise etc. However, due to the reasons you paraphrased, am looking for someone to be able to lend a hand on occasion when there is something more involved. Im not completely opposed to changing my intent, but think that i have some decent processes etc that will continue to work (even if requiring some modifications because of the lack of technological assistance) as long as i can get over this small hurdle :)

Hello BP Community!

BLUF - I have inherited some tenants out of state in Baltimore, MD that speak only spanish - and i speak only english. I would like to discuss some items/issues with a property management individual that might have been in this type of situation before and see if there is anything we can do together!

The tenants have said they do not have email and require in person signatures - which is difficult for me for obvious reasons! I do intend to self manage for the most part, but need assistance in situations like this!

Best

Quote from @Nathan Gesner:
Quote from @Lee Whitford:

One thing I forgot to mention: collect updated contact information for all adults. The previous Landlord may have only communicated by phone call and may not even be aware that the Tenants sister moved in. Try to get emails, find out if they prefer text, email, or phone call, etc.

Your offer to purchase should include a requirement that the Seller provide all documentation and agree to sign an estoppel certificate (also called estoppel form or agreement). The estoppel is a form filled out by the tenant, then confirmed by the Landlord, then accepted by the Buyer. It's supposed to ensure there are no surprises after closing. For example, I often see Buyers purchase property thinking there is a $1,000 deposit but then the tenant claims it was actually $2,000 because they paid the last month's rent. How will you know? An estoppel certificate fixes this problem.

Some things it may include:
1. Tenant name, contact information, and address
2. Occupancy date
3. Is there a written lease? If so, review it to ensure it matches the estoppel certificate
4. Are there any modifications to the written lease?
5. Are there any verbal agreements or arrangements between the current Landlord and Tenant?
6. Current lease term (expiration date, month-to-month)
7. Current rent rate
8. Rent due date
9. Security deposit amount
You can find plenty of examples by searching for "tenant estoppel certificate doc" or exchange "doc" with "pdf" for more options.

Here is an example and explanation: Sample Estoppel

Some have a lot of legal jargon but this document does not need to be so detailed. This is an important tool for anyone buying a tenant-occupied property.

 Nathan thank you so much! Copy and pasted this directly into my personal AAR. 

Quote from @Nathan Gesner:

It's too late to do the right thing, so let's focus on a way forward.

Start by introducing yourself to the Tenants. I usually hand them a short letter that states I am the new Landlord, their lease remains in effect until the expiration date, how they can pay rent, how they should contact me for regular issues and for emergencies, and then I set an appointment to inspect within one week.

I like to inspect and answer questions within the first week. I document it with pictures and/or video (tell them this in advance, so they can hide anything they don't want seen/recorded). This gives me a starting point to hold them accountable for damages caused later on. I also answer questions, look for maintenance needs, and determine if they are a quality renter that I want to keep.

As soon as legally possibly, I put them under my lease. If they are on a monthly lease, I put them on mine in 30 days (sooner, if the tenant agrees). If they are under a term, I put them on my lease after their current lease expires. In both cases, I want them to observe their performance for at least six months before I lock them into a new term lease.


 Thank you for taking the time Nathan!
What is the "right" thing to do? I admit, as it is my first time inheriting tenants, there is plenty for me to learn! As such I'm willing to take on any after action items i can, so that i may apply it to the next property!

I love the idea of the letter to let the tenants have all the information in one place as a quick and concise reference!

Quote from @Eliott Elias:

Get leases, deposits, and introduce yourself or your property manager. You can get them to sign a new lease to start when the current one expires, I don't see the value in it. 


 Thank you for your response Eliott!

The value in the new lease would just be to convert to an English lease as i dont speak spanish. I wouldnt want something weird to blindside me later down the road. Thank you for the quick To Do list!

Quote from @Bjorn Ahlblad:

Next time ask earlier-you are closing tomorrow! You have to respect the current leases and their duration. You can insert your name in place of the current LL ask tenant to initial. Provide them with new payment info. Longer term get rid of any foreign language leases. Who really knows what they say; interpretations will easily differ. So when they expire give tenants a local english lease and ask tenant to get a reading by a trusted friend or family member. Any security deposits belong to you on closing. If tenants are responsible for utilities have them continue. Let the utility company know you are the new LL. Get LL and liability insurance. All the best! Get driver's license and Social Security Card copies. Learn the local LL/Tenant laws. All the best!


 Bjorn, thank you for the input! Ive been doing my due diligence and asking the investors in my circle the same thing! I Just also thought to put it to the BP Community, as "One More" never hurt! I plan on doing only english leases! Just having to navigate the current ones as they only signed spanish. To that end, if their intent is to stay another year, is it too early to ask them to sign a new lease with a start date of their current end - and have that one in english?