last night I sent the tenant an email saying if I did not hear back I would send a three day notice and then start the eviction process. She responded saying:
she had moved out in December and the deposit (one month) should cover the rent
she had had regular problems with the air conditioning and the maintenance man was slow to come and when he did come his repairs did not last long so she claims having had to spend time in hotels.
she contacted the agent I used to find the tenant to ask him for my contact details to which he supposedly replied that he had no way of reaching me - but we are in regular email and telephone contact.
that I should be ashamed to call myself a landlord and that she should be suing me.
However, she did not give notice (60 days), she has not returned the keys, the utilities may still be in her name or may have been switched off in December, there was no opportunity for a walk through when she left and the cost of any repairs and cleaning still need to be assessed.
As she has left the premises and told me she has moved out, may I drill the lock and replace it or will it still be considered a lock-out?
Is there any value to initiating the eviction process now?
Is there another mechanism whereby I can claim the rent for the unpaid months and the cost of repairs and cleaning and leave a negative note on her credit and rental record if she does not pay?
It is clearly a lesson to me for not having been strict as soon as she did not pay her rent on time. I hope any others reading this who have behaved as I did can also benefit from my mistake.
Many thanks for any responses.