@Kiki Helland@Julian Espino @Damon Riley
I am not surprised at this news of Autumn property management filing Ch 7 bankruptcy. It was clear to us they had major problems within the first few months of their acquisition of Proway Property Management.
Did you not receive communication about these issues from RWN? As soon as we received complaints from investors, we let other investors know. Dozens of RealWealth members transitioned over to RPM Detroit and the feedback we received was night and day.
We had to be careful about how we approached the situation, as Autumn Property management hired an attorney and threatened to sue us for introducing our members to an alternative property management company. Geez...
As you know, Strategy Properties was a former referral partner of RealWealth in Detroit. They were fine initially, until they started to grow too quickly. We discontinued our relationship with them nearly 3 years ago once we started hearing complaints from members.
Remember, we don't own these companies that we refer investors to. Just because everything passes vetting initially doesn't mean things can't change. We are constantly refining our network based on what our thousands of members experience and tell us.
Please reach out to your RealWealth investment counselor if you are ever in a tough situation with one of our teams. We will try to help when we can. And if you receive a "snarky" response from one of our team members at RWN, I want to know immediately!
We care about your success and your experience, while also recognizing we only have so much control over companies we don't own. It's more of a Yelp type situation where our referral partners are there due to great reviews - but that can change, and when it does, the referral partners is removed from our list.
I hope this helps explain the situation. Let me know if you want that referral to RPM