All Forum Posts by: Kimberly T.

Looking to get a line of credit on a fourplex we own in Arizona for financing for a project we have going on. Anyone know a lender who will do that on a fourplex? We own a total of 7 properties in Arizona and Colorado, if that matters.

Update...

Just wanted to give an update to this. I checked out the company that replaced the garage door and they look legit and actually have a bunch of good reviews online. I spoke with them and got some warranty info. Also spoke with the tenant and told them to let us know prior to any future repairs, and they even found the remaining matching paint in the garage and got the new door painted and sent me a pic. Turns out I misunderstood and it's not their renter's insurance but their auto insurance that's handling the claim since they hit the door with their car, so I'm waiting for a call back from their insurance company so I can request a copy of the claim and give them the ok to pay out on the claim since the tenants paid for the new door out of pocket.

Thank you Cara and Jon!

I have requested a picture and copy of the receipt from the tenant, and also asked whether the new door matches the other door (there are 2 garage doors on the house). I will be sure to check for any warranty and to get a copy of the claim info.

I'm not sure they were trying to hide it necessarily, it feels like they wanted to get it handled before telling us about it, perhaps so we wouldn't think they were going to drop the ball or trying to dodge the issue. They just moved in a few months ago and they've otherwise been very good tenants. I will definitely let them know to contact us before any future repairs though.

Unfortunately, we don't know the brand or type of paint since it was painted by the previous owners. I think they may have to just have the color matched. Fortunately it's a stand alone door with faux brick on the adjacent walls, so there's no identical paint color right next to the door, so hopefully color matching will be sufficient for people to not notice the difference.

We have an out of state rental house that we self-manage. Our tenant called me to let me know her husband accidentally backed into the garage door, and they already went through their renter's insurance to have the door replaced (without our knowledge). She said their renter's insurance would be contacting us to finalize the claim. I had the tenant email me a picture of the garage door, and they have not yet had it painted to match the other door. I also can't tell from the picture whether the new door matches the other one, but I think it does.

What's the best way to proceed at this point? What things should I request and insist on? I want to ensure that the door matches and that it gets painted, and also that it was installed professionally. Anything else? Thanks!

Thank you! I was able to verify he is active duty Army via the link you provided.

How do I get his LES? Is that something he could email me a copy of, or a link to? Sorry, this is all new to me.

Also, thank you for your service!

Thanks everyone! I did contact Cozy, and they were able to send me their contact info to include in an adverse action letter.

I have received an application from a prospective tenant who is with the Army, but he did not provide any contact info for me to verify his employment/income. I will request that information, but due to my lack of experience with military applicants, I'm not sure what info I need.  Would it be his superior officer's name and phone number?  If he gives me a name and number to call, how do I know I'm actually talking to a military officer and not some friend who's just acting the part?

Also, do people in the Army get some sort of pay stub that I can request a copy of? Or can their income be verified online with the military somehow?

I am using Cozy for people to apply to our rental, and we get the credit and background checks through Cozy. I know we have to send a letter when denying an application due to credit, but I can't find anything on Cozy's site that has a sample denial letter. Anyone know where to get a good copy of a denial letter? I believe the letter has to state what company we used to get their credit report, but not sure how it should be worded since we got the report through Cozy.

How do you handle people calling about a rental when they live out of area? They seem to want to apply and secure a rental before they move, and won't be visiting the area to check out rentals prior to moving. I'm leery of renting to someone that neither I nor my realtor has met in person, and who hasn't seen the rental house in person. After all, I've had lots of times where someone is all excited about a rental when they call, then they see the home in person and decide they don't like it. And then how would I handle verifying their identity and all that prior to signing a lease?

What do other landlords do?