Sarah.... i don't think it's worth the effort to get into a BP thread back and forth over your issues from what appear to be nearly 6 years ago so this will be my last post (see last paragraph below). First i kindly ask that you email this contract stating we agreed to finish this basement for whatever house you have this grief. If you had a contract for the basement then i'm sure Alex would have fixed your basement. I can't say what Alex or Elite promised you along the way but you clearly showed no emails with me agreeing to do what you are stating. Anyone can send an email out requesting something ridiculous but that doesn't make it true or even contractually required. You obviously continued to buy houses from Alex so your issues couldn't have been that bad. Alex is the one in trouble right now for not pulling permits and well over 100 lawsuits (note Alex is working hard to resolve all of his legal troubles and has been doing so for several years now) and my record is super clean with zero lawsuits for good reason! Every one of my houses in my inventory has permits and i have a stellar reputation in the communities i operate not to mention the nationwide hundreds of clients and vendors i have worked with for nearly 15 years. You don't operate that long with this much success without maintaining a super clean record.
Furthermore I disagree with your reputation comment. You ARE out to hurt my reputation over an issue that you never even once tried to resolve with me directly. How can i help you if i don't know the issue exists? Could it be because you worked with Alex on your issues and not me? I think the BP community can read between the lines here.
Lastly for what it's worth i have sold hundreds of houses to hundreds of happy clients all around the world (not to mention provided beautiful affordable housing to thousands of families living in our rentals). A couple complaints out of hundreds is what many people would call a near perfect online reputation. Unfortunately the happy clients don't come to sites like BP and post positive things about every good vendor they interact with (who has the time right?).
I kindly ask that you just call me if you want to try and work out your issues as i have said on nearly every BP response to you. I will happily get Alex and his team involved and we will see where the chips fall. I think you will find a very different story evolves in the end. Take care!