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All Forum Posts by: Julie Chai

Julie Chai has started 7 posts and replied 71 times.

Post: Out of state investing

Julie ChaiPosted
  • Investor
  • La Palma, CA
  • Posts 71
  • Votes 19
Quote from @Henry Hsieh:
Quote from @Arn Cenedella:

@Henry Hsieh

To provide a different perspective:

I am NOT a property manager so I have no skin in this game  

But I can tell you, as a GP involved with over 1100 units and $140M AUM, good property management is a big key to successful investment. 

A good or excellent PM is worth every dollar they earn. 

If you are investing out of area and wish to build a portfolio, one needs to offload some tasks. Property management is one of them. 

What’s your time worth?


 I follow your point.  But as your portfolio builds bigger and the property management company charges per property and not per portfolio, I would think having your own team gives you a better sense of control or a better overview of your properties wouldn't it?  This is in addition to cost savings.

My thought coming in is that if I do want to eventually have my own team, wouldn't it be beneficial to get my hands dirty even though it is more work at the start.  If I personally understand the skin in the game first hand, I would think this will help me become a better manager of my team on it in the future right?  Or would this train of thought seem totally not realistic and it is simply better to save the time and offload it to the property management firm as a whole?

 You are correct.  You have to get your hands dirty in the first few years so that you know what needs to be done and what to expect.  After having your own experience, you'll know what to look out for in a Management company, and I can say this from experiencing first hand.

I would connect with other investors that are from Arizona, you can sign a joint venture agreement with them, giving them either a percentage of your rental income or equity, and they will be your boots on the ground. 

Post: Wholesaling Multi Family

Julie ChaiPosted
  • Investor
  • La Palma, CA
  • Posts 71
  • Votes 19
Quote from @Isaac Crayton:

It’s late so reply whenever you may see this.

Have quite of few larger multifamily deals (multi million dollar price points ) with underwriting done

When it comes to disposition of these type deals, how do you suggest I seek out serious investors / buyers ? 

Partnered up and NDA on these. Need to know where to start here 


 Hi Isaac, 

Send me what you have.  I have a whole community of multifamily buyers all over the states.

Thanks, Julie

Post: PM QUITING ON ME

Julie ChaiPosted
  • Investor
  • La Palma, CA
  • Posts 71
  • Votes 19

Cody, I took over this lease from the seller when I purchased the property. That was my mistake #1.  They drafted the lease to include the utilities to the arbitrager, not me.  I had no choice but to take it as it is.  

Post: Connecting with other investors

Julie ChaiPosted
  • Investor
  • La Palma, CA
  • Posts 71
  • Votes 19
Quote from @Arin Adella:

Hi all!

My name is Arin and I am excited to getting into Fixing & Flipping here in Charlotte! I am super interested in connecting with other investors in the area during this booming time in Charlotte. 


 Hi Arin, welcome to the community!  I have a partner that can help with funding your projects.  Let me know if you need help in that department.  It's always good to know what your options are and it doesn't hurt to discuss!  Good luck on your journey!

Post: Hard Money Loan For First Flip?

Julie ChaiPosted
  • Investor
  • La Palma, CA
  • Posts 71
  • Votes 19
Quote from @Michael De Oliveira:

Hello All,

I’m new to real estate investing and would really love to start House Flipping to start off. I’ve worked under a contractor for a couple of years, from building the home , plumbing and hvac , to all the finish touches. I’ve partnered with a license contractor to get the ball rolling and get more rehabs done. I’m considering getting a hard money loan as funding for our future projects. Would this be a good way to go? Anything I should keep a look out when looking at terms with these lenders?

Thank You


 Hi Michael, since you're already in the contruction industry, you should be able to get a good idea the rehab cost and time frame to finish the project.  I have a partner that can possibly help lend at 0% interest for the first 6 - 24months. Let me know if you want more info.  It doesn't hurt to discuss your options!

Post: PM QUITING ON ME

Julie ChaiPosted
  • Investor
  • La Palma, CA
  • Posts 71
  • Votes 19
Quote from @Cody L.:
Quote from @Julie Chai:
Quote from @Cody L.:
Quote from @Julie Chai:
Quote from @Cody L.:
Quote from @Julie Chai:
Quote from @Theresa Harris:

You have someone lined up, let them do it.  The fact that your tenants had an airBNB operating out of the rental against the terms of the lease and your current PM didn't do anything doesn't say much.  When you found out, you should have told your PM to handle it-that is what you are paying them to do.  I can't imagine anything harder than a PM having the owner working with tenants and not keeping the PM in the loop. You've already been doing things for the eviction, I'd just keep doing it.

I've always kept my PM in the loop and had them communicate with the tenants for me the entire time.  I've never went behind them and try to talk to the tenant myself.  Maybe I didn't explain it right in my original post.... but bottom line, PM just wants their money and don't want to do the hard work. PM helped me with evictions before with tenants refusing to pay maintenance bill, but because this time they don't agree that tenant is breaking the lease, they won't help me this time. 

What would you do if in my position?  Lease agreements includes utilities with rent, tenants pay rent on time but using it as an STR, putting you in a negative every month, lease states "No Airbnb or VRBO"



 I don't understand what about the fact they're doing VRBO/airbnb causes you to be negative?

We have almost 100 units we lease to people who do airbnb.  We don't have a problem with it.  They pay rent better than most tenants, take care of small work requests (per agreement) and we hold a fat deposit in case of default. 

I'm at a negative because all utilities are included.  Plus, I'm missing a security deposit from one of the units, and they security amount is less than their rent.

Still confused. The security deposit size or missing has nothing to do with them doing STR. And I understand you might be negative because of high utility costs and having them baked into the rent -- but I'm not sure what them doing STR has to do with that?

I don't see why someone doing STR with their unit would have more utility bills?  I don't have a way to measure STR vs. LTR but given STR units are normally only occupied 50-75% (guess) of the time, it would seem they'd use less water?  Less AC?

I'd have kept them in and collected rent while I tried to work out this problem.  Now you have an empty (or soon to be) property, no management, litigation, and it's 1000's of miles away.  In a market that would make selling very difficult (esp empty).  

I hope you get this all worked out. 


In more simpler terms, guests from STR don't care about saving electricity or water because they're not paying for it.... same goes for hotel guests, right? LTR guests usually pay their own utilities so they are more prone to saving energy and water.


 Usually utilities are included or not based on the design of the property.  Almost all of my properties have a single water meter -- so we just bake it into rent (no way to individually submeter, and I don't feel like doing RUBS, I'd rather raise rent to accommodate it)

When it comes to electricity, it's either individually metered or it's not.  If it's individually metered, it should go in the tenants name.  If it's master metered, then -- like water -- just bake into rent (or try to RUBS)

But if this person was NOT doing STR, they still wouldn't be paying utils as that's not how their lease is. Thus back to my original question which is why do you think the fact they're doing STR means the utils (that they already don't have to pay for due to the lease) are going to be higher?

I'm not trying to argue here as you can do whatever you want with your property.  I'm just curious.  I have about 100 units leased to a handful of STR operators and I've found that it works quite well for me (vs. LTR tenants).  Less turn over.  They take care of small repairs.  They're more "stuck" to the property due to the sunk costs they've put in.   They pay a small premium.  The units are always kept up, etc. 


Cody, at first I thought it was a good deal but with high rent including utitilies, but after getting the bills, it just wasn't making sense. I purchased this fourplex with the seller claiming it was corporate renting out for their traveling employees. After taking out the property management fee, I'll be ok, maybe making a few hundred a month or breaking even when utilities are high. Do you manage your 100 units yourselves or do you use a PM? If using PM, and your STR still profits, that is good.

Post: PM QUITING ON ME

Julie ChaiPosted
  • Investor
  • La Palma, CA
  • Posts 71
  • Votes 19
Quote from @Cody L.:
Quote from @Julie Chai:
Quote from @Cody L.:
Quote from @Julie Chai:
Quote from @Theresa Harris:

You have someone lined up, let them do it.  The fact that your tenants had an airBNB operating out of the rental against the terms of the lease and your current PM didn't do anything doesn't say much.  When you found out, you should have told your PM to handle it-that is what you are paying them to do.  I can't imagine anything harder than a PM having the owner working with tenants and not keeping the PM in the loop. You've already been doing things for the eviction, I'd just keep doing it.

I've always kept my PM in the loop and had them communicate with the tenants for me the entire time.  I've never went behind them and try to talk to the tenant myself.  Maybe I didn't explain it right in my original post.... but bottom line, PM just wants their money and don't want to do the hard work. PM helped me with evictions before with tenants refusing to pay maintenance bill, but because this time they don't agree that tenant is breaking the lease, they won't help me this time. 

What would you do if in my position?  Lease agreements includes utilities with rent, tenants pay rent on time but using it as an STR, putting you in a negative every month, lease states "No Airbnb or VRBO"



 I don't understand what about the fact they're doing VRBO/airbnb causes you to be negative?

We have almost 100 units we lease to people who do airbnb.  We don't have a problem with it.  They pay rent better than most tenants, take care of small work requests (per agreement) and we hold a fat deposit in case of default. 

I'm at a negative because all utilities are included.  Plus, I'm missing a security deposit from one of the units, and they security amount is less than their rent.

Still confused. The security deposit size or missing has nothing to do with them doing STR. And I understand you might be negative because of high utility costs and having them baked into the rent -- but I'm not sure what them doing STR has to do with that?

I don't see why someone doing STR with their unit would have more utility bills?  I don't have a way to measure STR vs. LTR but given STR units are normally only occupied 50-75% (guess) of the time, it would seem they'd use less water?  Less AC?

I'd have kept them in and collected rent while I tried to work out this problem.  Now you have an empty (or soon to be) property, no management, litigation, and it's 1000's of miles away.  In a market that would make selling very difficult (esp empty).  

I hope you get this all worked out. 


In more simpler terms, guests from STR don't care about saving electricity or water because they're not paying for it.... same goes for hotel guests, right? LTR guests usually pay their own utilities so they are more prone to saving energy and water.

Post: PM QUITING ON ME

Julie ChaiPosted
  • Investor
  • La Palma, CA
  • Posts 71
  • Votes 19
Quote from @Aaron Lewis:

There should only ever be one cook in the kitchen at a time.. not two. As a PM I've had to resign from some landlords (you call it quit, we call it firing the owner) where this was a challenge. Our agreement clearly states that direct communication between owner and tenant is a no-no and grounds for our automatic termination. 

If you're going to hire someone to manage, let them manage. If you can't let someone manage, do it yourself. 

But doing it yourself will be almost guaranteed to fail. The property management industry exists for a reason. 

P.S. a SoCal attorney who knows someone in RE who knows someone else, who can get someone local to show the units, is the absolute wrong way to go about it. What you need is something like what @Nathan Gesner recommended: vet a quality management company that is local to the property. 

And when you find them--let them take over and manage in all aspects. I promise.. it will work better that way. 


 I never contacted the tenants myself... I don't know where you read that.  I had my PM communicate with them the whole time and they "fired" me because they didn't want to get involved in the legal matters.  My attorneys are located in TX, not in Socal... don't know where you got that from either lol.

I currently fired my attorneys because they suck at litigation and currently working with a new TEXAS attorney....evictions is now in the works.

Post: PM QUITING ON ME

Julie ChaiPosted
  • Investor
  • La Palma, CA
  • Posts 71
  • Votes 19
Quote from @Cody L.:
Quote from @Julie Chai:
Quote from @Theresa Harris:

You have someone lined up, let them do it.  The fact that your tenants had an airBNB operating out of the rental against the terms of the lease and your current PM didn't do anything doesn't say much.  When you found out, you should have told your PM to handle it-that is what you are paying them to do.  I can't imagine anything harder than a PM having the owner working with tenants and not keeping the PM in the loop. You've already been doing things for the eviction, I'd just keep doing it.

I've always kept my PM in the loop and had them communicate with the tenants for me the entire time.  I've never went behind them and try to talk to the tenant myself.  Maybe I didn't explain it right in my original post.... but bottom line, PM just wants their money and don't want to do the hard work. PM helped me with evictions before with tenants refusing to pay maintenance bill, but because this time they don't agree that tenant is breaking the lease, they won't help me this time. 

What would you do if in my position?  Lease agreements includes utilities with rent, tenants pay rent on time but using it as an STR, putting you in a negative every month, lease states "No Airbnb or VRBO"



 I don't understand what about the fact they're doing VRBO/airbnb causes you to be negative?

We have almost 100 units we lease to people who do airbnb.  We don't have a problem with it.  They pay rent better than most tenants, take care of small work requests (per agreement) and we hold a fat deposit in case of default. 

I'm at a negative because all utilities are included.  Plus, I'm missing a security deposit from one of the units, and they security amount is less than their rent.

I just started using Innago.com to self manage my out of state fourplex.  They can do all the background checks, screening, and lease agreements (if needed), communicate with tenants, tenants can ask for maintenance work on there, etc.  The only thing is, you still need boots on the ground for maintenance repairs.  Check it out Innago.com.  It's free for owners.

But if you're planning to scale more in the future, you can hire someone and they can use this app to manage your units while you're out searching for more deals.