@Mike D'Arrigo
Thanks for your response. I do apologize if my previous remark came across as snarky -- I do get a little passionate when IMHO I see other investors potentially getting ripped off.
I think what it really comes down to is that you and I have a fundamental difference in belief over what is fair or reasonable (perhaps this is because of the regions we are familiar with). In my experience the standard management fee ranges from 5 - 10%. If someone is being charged at the top of this range (10%), then to add on all the ticky-tack other fees (10% lease renewal fee, 7% upcharge on repairs fee, 25%finder fee) seems both too high and sets up a misalignment of incentives.
I don't think the 25% finder fee in isolation is too high. But when you say you'd be worried that fee is too low and they will go out of business, that seems overly dramatic and extreme. I've found tenants on my own places and done background checks, and in today's world of free online posting through hotpads, trulia, etc., the biggest expense involved is your time (and it often doesn't require an extreme amount of time).
Another PM in this thread posted that he charges a flat 8% management fee and nothing else. Obviously that pricing structure can succeed.