All Forum Posts by: Jillian Campayno

This presentation will give attendees a comprehensive overview of the Housing Choice Voucher Program (Section 8). We will cover:

What to say when an applicant asks, "Do you take Section 8?"
Why and to what extent Massachusetts landlords must participate.
How to deal with inspections.
How to screen a Section 8 applicant.
Why your insurance can't stop you renting to Section 8.
and more!
Permanent rental subsidies like the Housing Choice Voucher Program (Section 8) can be great programs to participate in. But they can be tough on the unprepared landlord: your first Section 8 applicant may expose weaknesses in your non-discriminatory tenant screening process, sanitary code compliance, or other aspects of your business!

Attendees will leave knowing the program, confident in working with Section 8 applicants, and ready to navigate the process with flying colors.

Part of this presentation will be given by Doug Quattrochi, Executive Director, MassLandlords, Inc. Doug was a founding member of MassLandlords in 2013. He became the association's first Executive Director under new bylaws in 2014. Since then, he has scaled the organization from a core of 160 members in Worcester to approximately 2,500 dues paying businesses from Pittsfield to the Cape, and from an all-volunteer team to approximately 20 full and part-time staff plus 50 volunteers. Doug has been instrumental in advancing democratic governance mechanisms, including score voting for policy priorities and a staggered and democratically elected Board of Directors. Doug also oversees the RentHelper spin-off, which is expanding access to electronic banking for those of us who are unbanked or underbanked. Prior to MassLandlords, Doug held leadership roles in various Massachusetts startups, two of which are still operating. Doug holds a Master of Science in Aerospace Engineering from the Massachusetts Institute of Technology.

"Doug's presentation was excellent. He was very clear and provided detailed explanations." -Larry
"Doug always holds very informative classes full of substance and Very organized!" -Thomas
"Your answers to member's questions were most helpful." -Liz

Open Q&A time for this event will be moderated by Erin Zamarro. Erin Zamarro is a real estate broker with Coldwell Banker in Worcester, operating since 2008. She is a member of MassLandlords and the National Association of Realtors. Erin frequently works with buyers and sellers of multifamily or investment properties, as well as assisting property owners with rentals. She owns 8 units in Worcester.

Purchase your ticket in just a few clicks!
"No Sales Pitch" Guarantee
MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.

Wednesday, June 5th
Virtual Meeting Agenda
5:00 pm Open Q&A: ask any real estate related question of other attendees or our Q&A host.
5:40 pm Presentation
6:40 pm Virtual Meeting ends
By member survey, the business update has been reimagined as a set of convenient videos viewable anytime online.

Participation is Easy
We have two formats of online events:

Virtual meetings include optional audience participation via video, phone, and screenshare and, unless stated otherwise, are not recorded.
Webinars have limited participation options (typed questions only) and, unless stated otherwise, are recorded.
Our virtual registration desk is open for all events one hour starting 30 minutes prior to the event start time. Call 774-314-1896 or email [email protected] for live, real-time help signing in and using your technology.

If joining a virtual meeting, please use the zoom "test audio" feature. You will be allowed to talk to others if your microphone is good and there is no background noise. We reserve the right to mute anyone for any reason. Attendees without a microphone or who don't want to be heard can type questions.

Accessibility
Automatic closed captions may be activated at any time. Simply turn on this setting from inside the Zoom app.

Questions may be asked over microphone after using the "raise hand" feature of zoom. Questions may also be entered via the Zoom text chat box.

Virtual Meeting Details (hosted by Zoom)
We will share our video, audio, and computer screen and slides.

Optional: You can share your video with everyone, talk to everyone, and type chat with everyone. Video sharing is not required. Talking is not required.
Password will be emailed and viewable online.

Topic: Section 8 Virtual Meeting June 5, 2024
Time: Jun 5, 2024 05:00 PM Eastern Time (US and Canada)

Join Zoom Meeting
https://us02web.zoom.us/j/87573064814

Meeting ID: 875 7306 4814
Passcode: Will be emailed and viewable online

---

Dial by your location
• +1 646 876 9923 US (New York)
• +1 646 931 3860 US
• +1 301 715 8592 US (Washington DC)
• +1 305 224 1968 US
• +1 309 205 3325 US
• +1 312 626 6799 US (Chicago)
• +1 689 278 1000 US
• +1 719 359 4580 US
• +1 253 205 0468 US
• +1 253 215 8782 US (Tacoma)
• +1 346 248 7799 US (Houston)
• +1 360 209 5623 US
• +1 386 347 5053 US
• +1 408 638 0968 US (San Jose)
• +1 507 473 4847 US
• +1 564 217 2000 US
• +1 669 444 9171 US
• +1 669 900 6833 US (San Jose)

Meeting ID: 875 7306 4814
Passcode: Will be emailed and viewable online

Find your local number: https://us02web.zoom.us/u/kRtyYnv0I

Pricing
Open to the public. Membership is not required!

Public: $42
Members: $7
Public Registrants: Please note that by registering for this event you will be automatically added to our mailing list. You can always unsubscribe from our mailing list, by clicking on unsubscribe link at the bottom of any email you may receive.

Registration in advance is required.

This event will not be recorded.

Slides and handouts if any will be uploaded to Section 8.

Register at: MassLandlords.net/events

0 Votes

Learn everything you need to succeed as an owner or manager of residential rental property in Massachusetts.

This fast-paced course is strictly limited to 16 participants to allow for detailed discussion and Q&A. Course tuition includes:

Small group session with the Executive Director, a trained presenter and experienced landlord, and the attorney.

A comprehensive agenda, see below.

Your choice of two books:

Every Landlord's Tax Deduction Guide by NOLO,

The Good Landlord by Peter Shapiro,

Getting to Yes by Roger Fisher, and/or

The Housing Manual by H. John Fisher.

A bound summary of all material presented.

Breakfast pastries, coffee, tea.

Lunch sandwiches, sodas, chips, cookies; all dietary requirements satisfied, please notify us when you purchase a ticket.

A MassLandlords ballpoint pen.

A MassLandlords certificate of completion and permission to use "MassLandlords Crash Course graduate" on your marketing material.

You will receive a box packed with your personalized signed certificate, your choice of two books, course notes, pen, and half a dozen other pieces of literature.

Saturday, June 22nd

Crash Course Agenda

In-Person Course Agenda

8:30 am - Introduction of MassLandlords and course participants

8:45 - Rental markets

Urban, suburban, rural.

Luxury, college, professional, working, subsidized, rooming houses.

Airbnb.

9:00 - Property selection

Lead paint.

Charging for utilities.

Climate change risk.

Heat pumps.

Vinyl plank vs. hardwood floors.

Landlord trade-offs repairs vs. cleaning.

9:40 - Marketing and advertising

Getting the right applicants.

Small business branding tips and tricks.

Where to advertise.

10:05 - Break for ten minutes

10:15 - Finish marketing and advertising

10:35 - Applications and tenant screening

Criminal, credit, and eviction background checks.

Discrimination and fair housing.

Interactive tenant screening workshop.

Section 8.

11:30 - Tenancies

Lease vs Tenancy at Will.

Move-in monies.

Security deposits.

Pet rent.

11:50 - Break and Lunch, with free form Q&A

12:20 - Warranties and covenants

Water submetering.

Sanitary code.

How to raise the rent fairly.

Support animals.

12:40 - Dispute resolution

Eviction notices to quit.

Court process.

Move-and-store

Relocation assistance.

1:40 - Break for ten minutes

2:50 - Maintenance, hiring, and operations.

Tax advantages.

Property managers.

Contractors.

Building permits.

Extermination

LLCs and trusts.

Grants and alternative funding.

3:10 - Break for five minutes

3:40 - Overview of books and resources for further education

3:45 - Review of unanswered questions

4:00 - End Course

Please note that end time may vary based on questions.

Location

Cambridge Innovation Center

14th Floor, Charles Conference Room

One Broadway

Cambridge, MA 02134

Food

Breakfast:

Fresh bagels, large muffins, cinnamon rolls, coffee cake slices and scones with cream cheese, butter, and jam

Fresh fruit platter

Assorted fruit juices and coffee

Lunch:

Assorted gourmet sandwiches

Garden salad

Pasta salad

Assorted pastries

Soda, juice, water

*Please email [email protected] if you have any dietary restrictions and need a special meal.

Pricing

Open to the public. Membership is not required!

Public: $275

Members: $250

This event will not be recorded.

Slides and handouts if any will be uploaded to Massachusetts Crash Course in Landlording and Rental Real Estate. .

0 Votes

A 1031 exchange is a tax-deferred exchange of real estate that will allow you to have more money to reinvest in rental real estate: you can sell your current building and buy a new one, deferring capital gains and depreciation recapture tax from the sale of the first property. We'll explain what this means. In a nutshell: Depending on the value of your property and whether or how long you have been depreciating it, you may be able to defer tens or hundreds of thousands of dollars in taxes.

We will explain:

How the 1031 exchange came to be.
Examples of things you can exchange.
Whether second homes and owner-occupied properties can be exchanged.
The detailed process including timelines.
When you may still have to pay some tax.
And much more.

A Section 1031 exchange must be initiated before you sell and then executed along demanding timelines. You should learn how before you start.

Attendees will leave knowing whether a 1031 exchange may be right for them and if so, how to go about it.

Part of this event will be presented by Albino Caporale, Esq, President and CEO of the Exchange Authority, LLC. He has led the Exchange Authority since 2022. Prior to this he was the Executive Director of CATIC Exchange in Hartford. During his 10 years in the industry, he has overseen thousands of 1031 exchange transactions. He received his Juris Doctorate from the Quinnipiac University School of Law in North Haven, CT with a concentration in tax law.

Our event host and emcee is Sage Jankowitz. Sage is the owner of Cambridge Sage Real Estate, a real estate agency providing leasing, multi-family sales, landlord consulting and development services in Cambridge, Somerville, Medford and Malden. Sage is an advertiser, service provider and MassLandlords volunteer with a deep passion for all things landlords and multi-family real estate. He has been a frequent attendee at events at our Cambridge office.

Purchase your ticket in just a few clicks!

"No Sales Pitch" Guarantee

MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.

Tuesday, May 21st

Dinner Meeting Agenda

6:00 pm Check-in and networking. Mix and mingle but don't be shy! Introduce yourself to someone and you might make a valuable local connection.
- Networking draws from Cambridge, Somerville, Medford and Malden.
6:10 pm Dinner
6:30 pm Introductions and Local Market Update (recent multifamily sales).
6:40 pm Statewide MassLandlords updates
6:50 pm Presentation
7:50 pm Presentation ends
8:30 pm Doors close

Location

Bertucci’s Brick Oven Pizza & Pasta

4054 Mystic Valley Parkway

Medford, MA 02155

Parking

Plenty of parking in the Bertucci's dedicated parking lot.

Food

A pizza buffet and salad creates a welcome addition to real estate networking and training.

What could be better than Bertucci's, originally founded in Davis Square!

Either brick oven pizzas or pasta classics.
Caesar salad.
Famous fresh-baked rolls with olive oil and red pepper.
Chocolate chip cookies.
Unlimited sofa drinks, coffee and tea.

*Dietary restrictions: Purchase a ticket and set your preferences at My Account one week prior to the event or earlier. Once set, preferences remain set for future events.

Masks welcome! Eating and drinking is not required. Please note: as we are unable to monitor the buffet, we are unable to offer a reduced ticket price for attendees who will not be eating.

Pricing

Open to the public. Membership is not required!

Door:
- Public: $39
- Members: $34
- Card payments only. Events are cashless.
Early-bird, reserve seven days prior by 12pm:
- Public:$37
- Members:$29

This event will not be recorded.

Slides and handouts if any will be uploaded to 1031 Exchanges.

0 Votes

This presentation will examine how we meet our obligations under the law to maintain pest-free housing. We will discuss topics of particular relevance as we enter spring in a warming world:
Carpenter ants.
Termites.
Yellow jackets. (If you haven't had a renter stung yet, you're lucky!)
And more!

Our speaker is also an expert in bed bugs if you have questions or issues.

Attendees will leave knowing how to prevent costly extermination and where to turn if it's too late.
Part of this event will be presented by Hope Bowman, board certified entomologist at Waltham Pest Services. Hope has been working pest management since 2004. She now covers New England and upstate New York. She holds a bachelor of arts in biology from Connecticut College and a Master of Science in entomology from North Carolina State University. She is licensed to apply pesticides in seven states including Massachusetts.

Waltham Pest Services are repeat MassLandlords speakers. They cover all kinds of pests including bed bugs, bats, cockroaches, termites and yellow jackets.

Purchase your ticket in just a few clicks!

"No Sales Pitch" Guarantee
MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.

Wednesday, May 1st
Dinner Meeting Agenda
5:30 pm Check-in and networking. Mix and mingle but don't be shy! Introduce yourself to someone and you might make a valuable local connection.
Networking draws from Waltham, Newton, Weston, Watertown, Wellesley, Wellesley Hills, Lincoln, Dover, Arlington, Belmont, and the western ends of Cambridge and Boston.
6:15 pm Dinner
6:45 pm Introductions and short business updates
6:55 pm Presentation
7:55 pm Presentation ends
8:35 pm Doors close

Location
Chateau Ruby Room
195 School St
Waltham, MA 02451

Parking: Two large lots are available for the Chateau opposite the building. Entrances are on School St and Exchange St. Please take care when crossing the road.

Food
Plated banquet. Upon arrival, choose your meal and await service. Dietary requests may be placed at time of order.
Cash bar.
Garden salad.
The Chateau's famous Italian bread and butter.
Choice of three entrees included in the purchase price. At time of listing, these were
Chicken, broccoli and ziti.
Eggplant parmesan.
Baked scrod.
Mini chocolate chip cannoli.
Coffee and tea.

*Dietary restrictions: Purchase a ticket and set your preferences at My Account one week prior to the event or earlier. Once set, preferences remain set for future events.

Masks welcome! Eating and drinking is not required. Please note: as we are unable to monitor the buffet, we are unable to offer a reduced ticket price for attendees who will not be eating.

Pricing
Open to the public. Membership is not required!

Door:
Public: $89
Members: $50

Early-bird, reserve seven days prior by 12pm:
Public:$79
Members:$40

This event will not be recorded.

Slides and handouts if any will be uploaded to pest control and insects.

0 Votes

This presentation will cover community mediation, a free alternative to other conflict resolution strategies including court. This presentation will cover

How mediation leaves you in control of the outcome.
The differences between community mediation, alternative dispute resolution, and court.
What to expect from a mediation.
Why go to mediation early, when problems first appear.
Types of landlord-tenant situations that could benefit
Behavior, noise, pets.
The nearly 80% success rate coming out of mediation.
How to access mediation.
And more!
Attendees will leave with an extra tool in our toolbelt for present or future conflict.

Part of this presentation will be given by Jarling Ho. Jarling manages the Housing Mediation Program in partnership with Community Mediation Centers across the state. She has over 15 years of experience in conflict management and has trained and coached hundreds of individuals in conflict management, restorative justice, legal research, and facilitation. Jarling’s career has spanned the private, public, and nonprofit sectors, working for charitable organizations, local government, and a multinational company. She has consulted for nonprofits and serves on the board of directors for Mediators Beyond Borders, International. Prior to joining the Massachusetts Office of Public Collaboration, she was the executive director of the Asian Pacific American Dispute Resolution Center in Los Angeles, California. She is a certified transformative mediator, earned her law degree at Lewis & Clark Law School in Portland, Oregon and her bachelor’s degree in Zoology at The Ohio State University.

Open Q&A time for this event will be moderated by Erin Zamarro. Erin Zamarro is a real estate broker with Coldwell Banker in Worcester, operating since 2008. She is a member of MassLandlords and the National Association of Realtors. Erin frequently works with buyers and sellers of multifamily or investment properties, as well as assisting property owners with rentals. She owns 8 units in Worcester.

Purchase your ticket in just a few clicks!
"No Sales Pitch" Guarantee
MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.

Thursday, May 9th
Virtual Meeting Agenda
5:00 pm Open Q&A: ask any real estate related question of other attendees or our Q&A host.
5:40 pm Presentation
6:40 pm Virtual Meeting ends
By member survey, the business update has been reimagined as a set of convenient videos viewable anytime online.

Participation is Easy
We have two formats of online events:

Virtual meetings include optional audience participation via video, phone, and screenshare and, unless stated otherwise, are not recorded.
Webinars have limited participation options (typed questions only) and, unless stated otherwise, are recorded.
Our virtual registration desk is open for all events one hour starting 30 minutes prior to the event start time. Call 774-314-1896 or email [email protected] for live, real-time help signing in and using your technology.

If joining a virtual meeting, please use the zoom "test audio" feature. You will be allowed to talk to others if your microphone is good and there is no background noise. We reserve the right to mute anyone for any reason. Attendees without a microphone or who don't want to be heard can type questions.

Accessibility
Automatic closed captions may be activated at any time. Simply turn on this setting from inside the Zoom app.

Questions may be asked over microphone after using the "raise hand" feature of zoom. Questions may also be entered via the Zoom text chat box.

Virtual Meeting Details (hosted by Zoom)
We will share our video, audio, and computer screen and slides.

Optional: You can share your video with everyone, talk to everyone, and type chat with everyone. Video sharing is not required. Talking is not required.
Password will be emailed and viewable online.

Topic: Mediation Virtual Meeting May 9, 2024
Time: May 9, 2024 05:00 PM Eastern Time (US and Canada)

Join Zoom Meeting
https://us02web.zoom.us/j/85275786592

Meeting ID: 852 7578 6592
Passcode: Will be emailed and viewable online

---

Dial by your location
• +1 309 205 3325 US
• +1 312 626 6799 US (Chicago)
• +1 646 876 9923 US (New York)
• +1 646 931 3860 US
• +1 301 715 8592 US (Washington DC)
• +1 305 224 1968 US
• +1 669 444 9171 US
• +1 669 900 6833 US (San Jose)
• +1 689 278 1000 US
• +1 719 359 4580 US
• +1 253 205 0468 US
• +1 253 215 8782 US (Tacoma)
• +1 346 248 7799 US (Houston)
• +1 360 209 5623 US
• +1 386 347 5053 US
• +1 408 638 0968 US (San Jose)
• +1 507 473 4847 US
• +1 564 217 2000 US

Meeting ID: 852 7578 6592
Passcode: Will be emailed and viewable online

Find your local number: https://us02web.zoom.us/u/kczaBYy9o9

Pricing
Open to the public. Membership is not required!

Public: $21
Members: $7
Public Registrants: Please note that by registering for this event you will be automatically added to our mailing list. You can always unsubscribe from our mailing list, by clicking on unsubscribe link at the bottom of any email you may receive.

Registration in advance is required.

This event will not be recorded.

Slides and handouts if any will be uploaded to Community Mediation .

Register at MassLandlords.net/events

1 Vote

This presentation will review housing court procedure in summary process (eviction) cases. The first court event is typically "tier one" mediation. Court mediation is not facilitative mediation. We will cover:

How court mediation differs from other mediation approaches including facilitative mediation.
Examples of successful case outcomes through court mediation.
Examples of court mediation disasters.
Documents you should bring to court mediation.
Why what you say and do after court mediation still matters.
Attendees will leave knowing more about housing court procedure and how to prepare effectively for tier one mediation.

Part of this presentation will be given by Attorney Jordana Roubicek Greenman. She is a real estate lawyer, recipient of the Super Lawyers Rising Star award 2012-2020, and one of Boston Magazine's Top Lawyers of 2022 and 2023. Her practice - with offices in Boston and Watertown - includes commercial and residential landlord/tenant disputes, condominium association representation, general real estate litigation, and commercial and residential real estate closings. Attorney Greenman has a well-respected reputation for aggressively advocating for her clients' goals, and ensuring beneficial outcomes at a reasonable cost. She was an instrumental part of the team spearheading legal action opposing the Massachusetts and Boston eviction moratoriums, and is very active within the legal community. Attorney Greenman is a member of the Real Estate Council for the Massachusetts Bar Association and the Real Estate Bar Association, writes columns for the Massachusetts Lawyers Journal and Real Estate Bar Association News, and regularly leads legal seminars for first-time homebuyers and small-property owners.

"Attorney Greenman is such a great source of common sense and specialized wisdom!" -David
Purchase your ticket in just a few clicks!
"No Sales Pitch" Guarantee
MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.

Friday, May 17th
Virtual Meeting Agenda
12:00 pm Presentation
1:00 pm Virtual Meeting ends
By member survey, the business update has been reimagined as a set of convenient videos viewable anytime online.

Participation is Easy
We have two formats of online events:

Virtual meetings include optional audience participation via video, phone, and screenshare and, unless stated otherwise, are not recorded.
Webinars have limited participation options (typed questions only) and, unless stated otherwise, are recorded.
Our virtual registration desk is open for all events one hour starting 30 minutes prior to the event start time. Call 774-314-1896 or email [email protected] for live, real-time help signing in and using your technology.

If joining a virtual meeting, please use the zoom "test audio" feature. You will be allowed to talk to others if your microphone is good and there is no background noise. We reserve the right to mute anyone for any reason. Attendees without a microphone or who don't want to be heard can type questions.

Accessibility
Automatic closed captions may be activated at any time. Simply turn on this setting from inside the Zoom app.

Questions may be asked over microphone after using the "raise hand" feature of zoom. Questions may also be entered via the Zoom text chat box.

Virtual Meeting Details (hosted by Zoom)
We will share our video, audio, and computer screen and slides.

Optional: You can share your video with everyone, talk to everyone, and type chat with everyone. Video sharing is not required. Talking is not required.
Password will be emailed and viewable online.

Topic: Housing Court Mediation Virtual Meeting May 17, 2024
Time: May 17, 2024 12:00 PM Eastern Time (US and Canada)

Join Zoom Meeting
https://us02web.zoom.us/j/81921351937

Meeting ID: 819 2135 1937
Passcode: Will be emailed and viewable online

---

Dial by your location
• +1 646 931 3860 US
• +1 301 715 8592 US (Washington DC)
• +1 305 224 1968 US
• +1 309 205 3325 US
• +1 312 626 6799 US (Chicago)
• +1 646 876 9923 US (New York)
• +1 719 359 4580 US
• +1 253 205 0468 US
• +1 253 215 8782 US (Tacoma)
• +1 346 248 7799 US (Houston)
• +1 360 209 5623 US
• +1 386 347 5053 US
• +1 408 638 0968 US (San Jose)
• +1 507 473 4847 US
• +1 564 217 2000 US
• +1 669 444 9171 US
• +1 669 900 6833 US (San Jose)
• +1 689 278 1000 US

Meeting ID: 819 2135 1937
Passcode: Will be emailed and viewable online

Find your local number: https://us02web.zoom.us/u/keGQTpKU2

Pricing
Open to the public. Membership is not required!

Public: $21
Members: $7
Public Registrants: Please note that by registering for this event you will be automatically added to our mailing list. You can always unsubscribe from our mailing list, by clicking on unsubscribe link at the bottom of any email you may receive.

Registration in advance is required.

This event will not be recorded.

Slides and handouts if any will be uploaded to Housing Court and Preparing for Tier One Mediation .

Register at: MassLandlords.net/events

0 Votes

We will be proposing a set of "nuisance disqualifiers" to reduce time spent on applicants unlikely to qualify. Not all nuisances are rejectable offenses because some intersect with protected classes. But some are rejectable. Attendees will see and have a chance to provide feedback on:

No-shows.
Unwanted communications.
Incomplete applications.
And much more!

We will also review the protected classes and the applicant qualifier in brief for attendees who missed our recent in-depth presentation. Attendees will leave having provided feedback on our next rental form revisions and also learned a little bit about application screening.

Part of this presentation will be given by Doug Quattrochi, Executive Director, MassLandlords, Inc. Doug was a founding member of MassLandlords in 2013. He became the association's first Executive Director under new bylaws in 2014. Since then, he has scaled the organization from a core of 160 members in Worcester to approximately 2,500 dues paying businesses from Pittsfield to the Cape, and from an all-volunteer team to approximately 20 full and part-time staff plus 50 volunteers. Doug has been instrumental in advancing democratic governance mechanisms, including score voting for policy priorities and a staggered and democratically elected Board of Directors. Doug also oversees the RentHelper spin-off, which is expanding access to electronic banking for those of us who are unbanked or underbanked. Prior to MassLandlords, Doug held leadership roles in various Massachusetts startups, two of which are still operating. Doug holds a Master of Science in Aerospace Engineering from the Massachusetts Institute of Technology.

Open Q&A time for this event will be moderated by Erin Zamarro. Erin Zamarro is a real estate broker with Coldwell Banker in Worcester, operating since 2008. She is a member of MassLandlords and the National Association of Realtors. Erin frequently works with buyers and sellers of multifamily or investment properties, as well as assisting property owners with rentals. She owns 8 units in Worcester.