Originally posted by @J Scott:
Originally posted by @Jeff C.:
I'm really surprised at how many "this is entirely your fault" responses the OP is getting. People here must tolerate a lot more nonsense out of their contractors than I do.
Seems the opposite to me.
When you learn to accept responsibility for every aspect of your business, you don't tolerate any nonsense, as that nonsense is reflection of your failure.
When you blame others for problems in your business, it's easy to accept the nonsense and chalk it up to, "Well, it wasn't my fault...nothing I could have done..."
Just my $.02...
The way I exert "responsibility" over independent contractors is by firing their arses if they can't perform.. not by coddling them. I'm not effetely asking "oh what ever could I have done?".. I'm saying they're either fixing the garbage work, for free, or they're fired, for ever.
By the way, nobody worth a crap would even push back on fixing this. It's not whether mistakes will happen (they always will).. it's how they're handled when they do happen. Everyone I have working for me fixes their own screwups without complaint. Anyone who whines, cries, grumbles, and resists when it comes to fixing their own errors has to go.