All Forum Posts by: Jedd Braunwarth

@Anthony Nguyen. I think you are on the right track. You either have to figure something out directly with the tenant but depending on your lease agreement, how long they have left and also their temperament that may be difficult or else submeter.  Do you know if the water lines are separated between the apartment units? How many units is it? You could have running toilets as well. RUBS will not solve this problem as that will just spread the issue out to other tenants and not hold the one that matters accountable.  It will also not help you find leaks or times of high usage. Happy to help more if needed. We have been doing this awhile and sponsored some BP podcasts on the past!

@Matt Le Hope all is well! One easy and low cost solution to start with would be just schedule a walk through each unit. Most utility water meters have a small red or black dial on the face of them that is a leak detector. If all water is off in the unit but the dial is spinning you know water is moving through the pipe and going somewhere (usually a toilet). This would not solve the problem for just simple high water users with laundry, showers, water grass, etc. but it is a quick way to find those leaks that are not fixed. If you submetering is the route you are interested in we would be happy to throw our hat in the ring. We have sponsored BP podcasts, met with the late Brandon Turner in Maui, etc. We are TrueSubmeter.com. Check us out and reach out if you want advice or a quote. 

@J Newman My apologies for the delay as I never saw the notification you replied. Did you already move forward with submetering? I would be happy to help discuss. Is your water lines separated between each unit? There are a lot of options out there. Let me know if you still want to discuss. Again, sorry I missed your initial reply!

@Louis Fuqua Are your water lines separated between the units? That makes a big difference on what is available for submetering, type of technology and cost. I would be happy to walk you through all of the options out there. 

@J Newman Are you looking for submetering of all utilities or just water? Just electricity? Happy to chat. Local laws definitely come into play as well

@Carolina Mejia, this is a great story and you are adding value to him! This popped up for me because 1) I was just in Woodstock, GA last week and 2) I own a water submetering company and we have and new product in R&D for submetering mobile home parks. It uses a long range wireless technology and all data goes back to the cloud database and auto generates a water bill (similar to our standard products) but we are looking for a few locations to do beta testing on the product for free. It has been working successfully here locally for the last year but hoping to find a few test sites to send product to and install. Would he be interested?

Ben, I live in waconia! I think right now is a bit slower time as people try and figure out what the housing market is doing. Especially at the price you are asking. While it's not high priced for 4 bedrooms int he area it is high for what else is in the market. You are basically looking for a family that needs 4 bedrooms. In a time of uncertainty I think many will not splurge on this unless they need to. Have you tried finding short or mod term tenants? I might have someone that needs a place due to a house fire. Or lower price by a few hundred to get more bites if you need it rented asap. 

@Susie Scorer the activation fees start the day you place your order and we start building it. That is also stated in everything prior to you purchasing. So from the moment we shipped your order, the delay in you installing and then finally when you asked to return I was paying a monthly service fee on your cellular account internally. Everything is active and plug and play when you receive our products.  Yes, the meters are PVC bodied but you have the option to upgrade to brass. This was in the info you first received when you made your decision on what product you needed. You chose the PVC bodied, you chose the main line meter option where plumbing is separated, we built everything exactly to your needs and shipped exactly what you needed and chose but now are unhappy that you lost money not doing your due diligence. If this was a mistake that we made you would have 100% of your money back. We stand behind our products and services. I just do not believe that I should eat all of the costs of your lack of due diligence when everything was communicated prior to making your purchase.

Screenshots of our info email that you reviewed prior to making your decision to purchase PVC main line meters and the activated router/gateway:

@Susie Scorer you absolutely have the right to share your experiences but when you say "set up BS fees" that is an opinion and I wanted to make sure I could provide both sides of the story. Of course nobody ever posts when they are happy with something so I want to make chime in as I was 100% transparent with you from the first time you emailed until now. We warn every potential customer that these are custom built for each property. We are extremely transparent about this as our initial info packet stresses the type of plumbing prior to even quoting any price at all. I personally discussed all of this with you. I am very sorry that your plumber told you he checked the plumbing but in fact didn't. Did you leave him a negative review? Seems like if that he checked it none of this would have happened?

I am not sure if by BS you think that we are making the fees up but activating a t-mobile cellular account, paying monthly fees on it while you wait to install, paying my integrator/web guy to set up your database with your property and private login, paying my guys to program your meter and label them for your apartment, test, calibrate and finally paying shipping are definitely all real fees. I am not sure that I should take a complete loss on a custom built product that I cannot resell as is when you did not do the due diligence ahead of time that we stressed multiple times over and over to you to confirm exactly. So I am very sorry that you think we are being unreasonable. I can assure you I did not profit a dollar off your order in any way shape or form and gave you everything back that I could. Had my internal fees be lower I would have given you even more back. 

@susie, this was stressed before order and you and I had multiple exchanges where you agreed to confirm plumbing. Our invoice to you before you purchased says they are custom built and made to order and refunds given minus labor and fees. I made zero off your return. I try to be fair for a change of mind or lack of due diligence. I'm sorry you feel wronged.