>>Who gets billed for maintenance work, tenant or property owner?
Property Owner
>>How can you manage that billing?
You can add your bank info to hemlane and once you get invoiced hemlane pays from that account. There is even more options on hemlane about them providing some sort of payment card. Not on top of my head, but is listed on hemlane website.
>>Can you find your own maintenance techs to do the work if you don't like any of the quotes Hemlane provides?
Yes, you can provide your own tech. In fact you can provide your own folks prior to any maintenance issue. You can sort the techs in order of your preference and hemlane will contact them. You don't need to choose any of Hemlane's options.
>>For showings, do you have to do all the coordination on showings outside of initial contact with the agent?
No, hemlane provided agent will do it. You can also bring your own agent if you prefer. But you don't need to showing by yourself. The leasing fee depends on the agent but normally its around 70% of the 1st month rent. This is not set by hemlane but by the agent. Hemlane just helps you find an agent if you don't have one for leasing and showings.