We started renovations on an older duplex with an upstairs (2/1) and a downstairs (3/1) unit. We got quote from different people and decided that we would split up the two units with different contractors so it would go faster. The person who is doing the downstairs unit has been great but the contractor upstairs is kind of a nightmare. They don't show up when they say they will and when they do it's for 3-6 hours.
They had us write out a list of things we wanted done and they gave us quotes on it; we all signed the contract. We're not professional contractors so we just had a LIST without details (ex: Install new interlocking plank floors upstairs). I'm not a professional contractors so I don't know the minute steps that go into each job.
We initially paid half but partway through, we decided we wanted to change the flooring for the 2 bedrooms so he charged us an extra amount--understandable (paid half of that immediately as well). Today he called and said he didn't realize that the floors had tiles that he had to remove and now it's an extra amount. When we talked to him he said:
- We can't finish on time because there's no money to be made from your contract so we have to work other jobs (then why did they sign the contract in the first place?)
- Fine, we won't charge you the extra $750 but I'm going to have to make a list of things we have done that weren't on the contract and back charge you for those (for example: we provide materials and they said the guy had to paint over 4 times for it to look decent--when he FINALLY mentioned something we told him to get whatever paint he wanted and I'll return whatever hasn't been used but now they want to back charge for it)
- Moving the items (the materials that we had to provide--tiles, new cabinets..) from room to room also held us back. (Also never mentioned to us until now)
Basically, they said that they will try to finish this Friday (9 days over what was agreed on the contract) and they literally will not do anything not listed on the contract. They had us write the contract and we laid out what we wanted done. Not sure if I'm venting, asking for advice, or telling a cautionary tale for others. I'll take any feedback.