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All Forum Posts by: Hilary C.

Hilary C. has started 9 posts and replied 55 times.

Post: BiggerPockets App on Android - One of the BIG Problems

Hilary C.
Posted
  • Sr. Director of Customer Service
  • Evergreen, CO
  • Posts 79
  • Votes 63

Hi Ty,

I am messaging you privately to discuss and help :)

Thanks!

Post: Upgraded to Pro

Hilary C.
Posted
  • Sr. Director of Customer Service
  • Evergreen, CO
  • Posts 79
  • Votes 63

Hi Mike,

I will be messaging you personally to fix this issue :)

Talk to you soon!

Best,

Hilary

Post: Live Chat - Leases with Chad Carson and Scott Trench 2/19/16

Hilary C.
Posted
  • Sr. Director of Customer Service
  • Evergreen, CO
  • Posts 79
  • Votes 63

This looks awesome @Mindy Jensen- I will be there! 

Post: I have been locked out of my messages.

Hilary C.
Posted
  • Sr. Director of Customer Service
  • Evergreen, CO
  • Posts 79
  • Votes 63

Happy to help @Brian Johnson

I will be emailing you personally to let you know what the error was. 

Talk to you soon :)

Best,

Hilary

Post: We know your day is ruined - the BP Blog is down :(

Hilary C.
Posted
  • Sr. Director of Customer Service
  • Evergreen, CO
  • Posts 79
  • Votes 63

@Jeff B. - Thanks for letting us know :)

Sadly, the podcast is connected to the Blog, which would cause this error! We hope to have this running again soon!

However, you are able to still access the podcast through our YouTube channel - HERE!

Sorry for the inconvenience. 

Post: We know your day is ruined - the BP Blog is down :(

Hilary C.
Posted
  • Sr. Director of Customer Service
  • Evergreen, CO
  • Posts 79
  • Votes 63

Hey everyone!

We hope your day can continue to go in the right direction towards REI networking, but having the BiggerPockets Blog down probably isn't much help, is it?

We are terribly sorry for the inconvenience, and we are working on this issue as quickly as we can to get it up and running again - but as our birthday boy @Joshua Dorkin says "The Blog is down because our host is having an outage on our site and we’re crawling up their asses until they get it fixed"

Thanks for your patience!

Post: Ask Bp Podcast

Hilary C.
Posted
  • Sr. Director of Customer Service
  • Evergreen, CO
  • Posts 79
  • Votes 63

Hi @Precious Thompson

Thank you so much for bringing this to our attention :) Still working on things here on the site, so this is a great addition to add!.

However, for now, you can find the podcast here - https://www.biggerpockets.com/renewsblog/category/...

Please let me know if I can be of any further help!

Best,

Hilary

Post: Messaging Limits

Hilary C.
Posted
  • Sr. Director of Customer Service
  • Evergreen, CO
  • Posts 79
  • Votes 63

Hi @Benjamin Cowles -

I'm sorry you find this feature to be a nuisance,  but we do this in order to make sure people aren't able to send spam or advertisements promoting themselves to other members without a connection. We intend for all our members to connect with people that they would want to have relationships with, not just random messages to our users.

Please let me know if you have you any additional questions :) Enjoy the site!   

Post: Real Estate Agent from Rhode Island

Hilary C.
Posted
  • Sr. Director of Customer Service
  • Evergreen, CO
  • Posts 79
  • Votes 63

Good morning, Marc!

Welcome to BiggerPockets - we're excited you're here!

We look forward to seeing your progress, and please let me know if you have any questions :)

Best,

Hilary

Post: New Member from Central Illinois

Hilary C.
Posted
  • Sr. Director of Customer Service
  • Evergreen, CO
  • Posts 79
  • Votes 63

@Ezhil N.

Welcome to BiggerPockets! We're so excited you're here, and making connections!

If you have any questions at all, about BiggerPockets - please feel free to reach out, and I would be glad to help you!

Happy Investing!

Best,

Hilary