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All Forum Posts by: Henry Hsieh

Henry Hsieh has started 6 posts and replied 22 times.

Post: Out of state investing

Henry HsiehPosted
  • Posts 22
  • Votes 0
Quote from @Michael Smythe:

@Henry Hsieh typical penny-wise, dollar-foolish approach.

Investors make more money finding deals than they do pinching pennies doing DIY management.

Or, is your time not worth much?

I think this depends on where you are in the journey.  I think the consideration is very different on the door count of 1-5 vs 15+.  

Back to the question, I assume you use a property management company?  For someone that has a lot of doors under their belt, what types of property management company do you use?  Your typical 4-5 star reviewed property management company on Google or is there a different type of property management company that you lean towards more?

Post: Out of state investing

Henry HsiehPosted
  • Posts 22
  • Votes 0
Quote from @Patrick O'Sullivan:

Henry, if you are still looking to learn more about property management here in Arizona, I'm available, feel free to reach out. I can share the systems we use in case you want to manage yourself, or at least see how we manage properties for out of state owners like yourself.


 System?  Love to touch base and explore more together!

Post: Out of state investing

Henry HsiehPosted
  • Posts 22
  • Votes 0
Quote from @Stefanie H Matranga:

Hi Henry - I’d love to connect.  I am a newer investor and live in Gilbert, AZ.  I currently have one long term rental that I am managing myself in the Arcadia area.  I’m looking to buy my next property in about a year, but in the meantime I was hoping to find a mentor.  In exchange, I’d be able to be sort of an intern or someone to help with boots on the ground here in AZ.  I don’t know the exact legality of what you need but maybe we can work something out.  I do have a background in real estate- residential sales, new home construction, and short term property management. I am looking for someone who can teach me/be a resource for estimating and conducting rehabs, partnerships, and evaluating deals in this market.  Feel free to connect if you’d like chat more! 

Thanks for the offer Stefanie.  Although I have a few properties throughout different parts of Phoenix I don't consider myself a veteran at the market yet since I'm from out of state.  But sure, I'm open to connect, feel free to give me an add and we can chat more in private and bounce some ideas off each other.
Quote from @Sahil Jain:

For me combination of 1 and 2 works out.
I let my PM handle the tenant placement, rent collection and, if needed, evictions. 

While on the other hand, I try to be hands-on on the maintenance - for the following reasons:

1. As an OOS investors I simply cannot manage by myself.

2. I have found that PM's contractors charge way more than the market rate.

3. PM's contractors have zero accountability with me. They'd simply keep sending me invoices for every visit instead of admitting their fault for not being able to fix something on the first visit.

4. As much as I need feedback on my tenants, I need feedback on my PM as well. At the end of the day if a tenant is not satisfied by the PMs services, they'd not renew the lease. Tenant turnovers eat cash flow.

YMMV. Whatever works for you.


I am also OOS, most PMs that I have found don't want owners mingling with the handling of your property.  Did you go out of your way to look for contractors and have them double check what the PMs are telling you to verify?  I see your point number 4, but how do you reach out to your tenants directly if you already have a PM there?  Wouldn't that confuse your tenants as to who to go to and for what?

Quote from @Colleen F.:

@Henry Hsieh I have done 1 or 2.   Just giving you my experience on trying 3.   


 Which method have worked best for you when you scale between 1 & 2?  Are you keeping your properties and buying additional ones to add to your portfolio or are you doing 1031 exchanges to go for bigger properties after you sell your existing one?

Quote from @Colleen F.:

@Henry Hsieh if you advertise for #3 you will have them coming out of the woodwork. You will get offers for this kind of person all the time even if you don't look for them.  In general they aren't/shouldn't be doing the money side of things because many states require licensing for that. 

If option 3 is not your choice, how are you running your properties and what methods are you using?
Quote from @Michael Smythe:

@Henry Hsieh if you choose #3, have tenant sign lease MTM at full rent amount. 

For payment, pay them separately NOT via rent credit. If you part ways with them, they get to stay at the lower rent amount:(

With MTM lease, you can then give them 30-Day Notice if you part ways.

Through this method, how long does the tenant/manager usually stick around the property for?  If you increase rent, would you apply it with them as well?

On the top of my head there are different ways of managing your multifamily properties, (7-12 units) I am curious as to your experience of how to best manage it in a B to C class neighborhood.  

1.  Managing it yourself - You or your team collect the rent, deal with local contractors for repairs, in essence hands on 

2.  Property management company - You outsource it to a property management company and your approach is more hands off

3.  Getting a tenant within the unit to manage it for you - You somehow convinces someone in that property to manage it for you.  I assume you would either give them a discount on their rent or free rent for their service as a result.  They become a part of your team in some ways and deal with all local contractors for you related to the property

Which one of the three above have you found to help you in your journey and how did you scale it from there?

Post: CAP rate question

Henry HsiehPosted
  • Posts 22
  • Votes 0

Lately I have been studying the multifamily property market and I continue to see cap rates between the ranges of 5-8% within 6-8 units around where I'm looking to target my investment.  

Now the numbers that's displayed publicly are mostly "pro forma" and not real numbers and everyone's talking about potentials.  The cap rates themselves from their ads don't include the cost of a commercial mortgage in their calculation.

Now commercial loan rates that I'm seeing are at minimum 6% and higher.  Maybe I'm not seeing the complete picture, but why would anyone buy these multifamily properties just to break even or just make a 3% return and not invest in another vehicle?  Am I missing something here or is the BS meter is at an all time high?  Thoughts please, thanks.

Post: Commercial real estate rate

Henry HsiehPosted
  • Posts 22
  • Votes 0
Quote from @Chris Mason:
Quote from @Henry Hsieh:

I am contemplating going to the commercial real estate side for investment but the rates & terms are completely different vs residential.  I found an opportunity where the seller would consider carrying the loan at 5% for 5 years.  Is this a good term versus what the bank offers?  5 years seems short in a payback period in compared to how much commercial real estate generates.  How do you guys usually deal with this?  Manage it well, increase lease, sell the property within that time frame and keep moving upwards and repeat?  Thanks.


5% with a 5 year maturity is in line with CRE norms. If you were to call me, I'd likely be able to offer a choice of 3, 5, or 7 year maturity, maybe 10, but couldn't touch the 5% as of Feb 2024.

Find out if there's a PPP, also common in commercial. 

We don't know enough to comment on the 'sticker price' of the property, but the financing offered is great. Offering great seller financing is fair and good and useful if it's to get a buyer (you) off the fence or sell the property faster, but ensure you don't overpay. 

If I were to invest in properties in the same state, sure I definitely give you a call.  But ones I'm considering is out of state and I haven't talked to anyone in my state that's willing to give that a try yet.  Most are all local lenders from that state that's giving me loan terms.

But on your terms itself, let's say the loan is for 800k-1million, the potential return from the property is close to 2x to potential mortgage, what rates are you current seeing in the market?