Originally posted by @Natalie Pilkinton:
@donald if you are going to state things that I say please dont manipulate what is said. There was a learning curve for both you and the Handyman that you hired off our vendor list. Your story on here is incomplete. I am not going to get on it here but I will say the handymans work was not acceptable. Your actions played into It as well. Yes both parties have room for improvement. As always I am available if you need me. I also have your email thanking me for helping you understand how this could have been handled better. ALL vendors no matter their source are good only until they are not.
If I "manipulated" something you said, feel free to point it out. I don't believe that I have. Its not like I said that you told me that it was "hard to tell" from the pictures if the quality of work was bad or not, which you did say at one point. Here you say that the work was not acceptable, which is in my opinion, an understatement. You are right, the story here is incomplete, I didn't post all of the pictures of the deplorable work, just the most outlandish ones. My "actions" in the manner in which Scott Flynn of a Road Runner Construction, a Lifestyles Unlimited endorsed vendor, was terminted really has no bearing on the quality of the work, rather it is a result of the work. Yes, I did send you an email thanking you for talking me down off the cliff, to which I was referring to not pursuing Scott Flynn in small claims court. "Poking the bear" as you put it, because as you said, I "still owe" Scott Flynn money. And he still owes me quality work. While it may be true that "ALL vendors no matter their source are good only until they are not", the same holds true for Lifestyles Unlimited. In my opinion, it is Lifestyles Unlimited that is getting the black eye from this. You, as the Vice President of Vendor Program, have the leverage to force Scott Flynn to make right by this or force him out. However, you choose to "monitor" him and subject other memebers to his talents.
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From: Donald Hendricks
Sent: Friday, February 06, 2015 2:05 PM
To: Natalie Pilkinton
Subject: Thanks
Thanks for talking me down off the cliff today. In the big scheme of things, this really is a cheap education and a new tool in my tool belt to draw on moving forward.
Donald
Sent from my iPad
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No where did I say that I was happy that Lifestyle Unlimited has choose to leave me hanging when they are the ones with the leverage. Also note, I have never said, nor inferred that Lifestyles Unlimited should pay for Scott Flynns hackmenship, as some others have opined that they should.