Quote from @Torrey De Armas:
@Greg Weik I think more expensive is dependent on rent amount since they charge a flat rate, right? For example, if your place rents for $3500 (and lets assume 6% vacancy) Nomad charges 4% with a flat $1250 listing fee to take professional pictures and list it on 20 different sites for you that would cost $2697.60 for the year. They help with repairs and vendor sourcing and have resident support agents. Property Management team would do all that and charge 8-10%, which would be $3158.40-3948.
I am asking because I am going through the same decision @Kelly Rao did and trying to figure out what would be the best way to go. It seems from a numbers standpoint it would be cheaper. Unless I am missing something?
@April Mattin How do you like their service so far?
I find @April Mattin's experience eye-opening. Our clients aren't involved with any part of property management. Things like whether a tenant has a key on move day (we use digital door locks anyway) and having to buy lockboxes... these are things clients should not be burdened with.
@Torrey De Armas, you have some premises in your post that don't add up. $1250 "listing fee" to take photos and list a property is certainly not much of a value proposition if that's what's being charged. Contrast that with our $500 leasing fee which is only paid to us after we've done the marketing, video tour, showings, found tenants and actually rented the property. We also show properties in person, whereas I believe Nomad uses the "unattended showing" approach.
I can't speak for everyone, but my clients seem to really value the fact that RES handles everything for them. There is no a-la-carte management with us. We don't "help with repairs and vendor sourcing", and frankly I don't know what that means. Part of the job of a PMC is to own every aspect of property management and to see things through. This includes finding and vetting vendors, following up on estimates and completed work, and making sure turnover is as quick and painless as possible.
Also, our fee is 7% but capped at $149. Most of our clients pay us $149 and they get full service management.
Interestingly, in the past few years that I've been watching Nomad, their reviews have gone from a solid 5.0 on Google (mostly fake I assume) way down to a 4.2 now. Recent reviews are packed with 1 star experiences with the company. I take reviews with a grain of salt, but it looks to me like as I posted here a year ago, gimmicks are not a recipe for longevity in property management.