My wife and I always enjoyed liked the advice we received from Claytons videos. It was my wife idea to schedule a phone consultation so...
May 10 - We scheduled a phone consultation online. They said they have an available appt on June 13th at 1130am.
June 13 - Waiting patiently by my phone, Larry the acquisitions mgr calls at 11:37am. He explains cost, rehab process, closing. He says the construction would begin right away and that it would take 8-10 weeks. I tell him I like it and he sends me a property in Indianapolis. I tell him my wife and I need to discuss it further. I get back to him an hour later and he says the property had been sold and that they sell quick. He says he'll send another one.
June 14 - He sends me another property in Jacksonville, To.
It was a very wack photo of the front of the house but we move on it quickly.
They send the purchase agreement and we sign it.
June 21 - My wife noticed that the purchase agreement did not have any language that included the rehab so she reached out to them. First red flag.
Nicole from ME responded saying that the rehab is nearly complete but they would include the language anyway.
June 25 - I hired a local via Craigslist to go out to the property and send me pics of the outside.
The pictures showed that work had indeed begun but there was construction debris everywhere.
June 26 - We officially closed on the property!
June 27 - We were introduced to Ash who could hook us up with insurance.
Ash responds says that someone already sent info via email and to check my spam.
June 28 - We were introduced to Ericka at Oceanpointe property management.
June 29 - Ericka sent us prop management agreement
June 30 - We want to send docs so we ask if they have dad machine
July 5 - Ericka responds saying they have no fax but if I can take photos of the signed docs that's good enough.
I promptly send them.
July 18 - I get frustrated with lack of communication so I email Nicole.
She responds saying she put a request for an update on the property and will get an answer ASAP
I sent Ericka and Clayton this same email.
Ericka responded and says the property is still in rehab and will be done in 2-3 weeks
July 21 - I receive an audio email from Clayton himself. He says not to worry they are working hard on it and that it's too soon after closing to worry. He says they don't send out toons of updates. He says they don't send out weekly updates and that they only deal with hands off investors.
I'm not satisfied with the response but happy that it was prompt. I decide to just leave them alone and let them do "their job".
Aug 27 - I received notification from Zillow that the property actually sold on July 10th. I thought that was weird since I closed on June 26th.
Aug 30- We start to receive citations and nuisance letters on the property.
The citation was because the plumber never took a permit out for changing the water heater
The nuisance letter was for the debris and trash left on the property.
We immediately forward them to linzi del Conte
She refers us to the "violations dept" and says she has nothing to do with that. We feel like screaming. Lol.
Sept 5 - we receive an email from the violations dept saying that this issue will be resolved and that we don't need to do anything.
Sept 10 - I usually am able to contact Larry no problem by phone but not today. Voicemail twice.
The same is true with Oceanpointe. Not today. Voicemail thrice!
Sept 24 - As of today there has been no communication since Sept 5 about the voilations.
Here we are 3 months after and we are completely in the dark. Scary!
I plan on contacting them tomorrow. I'll keep you updated!
